Wishbone
Well-Known Member
I wonder if anyone has had experience of trying to contact RTV support?
I subscribe to the £5 a month option on Rangers TV and I logged in last week to watch the Oxford friendly. I noticed that I was being asked to pay £10 and I did so. I have subsequently been told by friends who also subscribe that this game should have been free to subscribers.
I initially thought that my subscription had ceased as it would have been 12 months since I took it out but then noticed that this is a recurring payment which only I can cancel at any time.
Today is the third time I have e mailed them with transaction details in relation to the above query without reply. Does anyone know or have had an alternative method of contact other than e mail. Very poor customer service.
Thanks in advance
I subscribe to the £5 a month option on Rangers TV and I logged in last week to watch the Oxford friendly. I noticed that I was being asked to pay £10 and I did so. I have subsequently been told by friends who also subscribe that this game should have been free to subscribers.
I initially thought that my subscription had ceased as it would have been 12 months since I took it out but then noticed that this is a recurring payment which only I can cancel at any time.
Today is the third time I have e mailed them with transaction details in relation to the above query without reply. Does anyone know or have had an alternative method of contact other than e mail. Very poor customer service.
Thanks in advance