Haven't posted on this thread but thought Id pitch in a view from someone luck enough to have been able for the last few years to pay for hospitality at the Club. This season is my 4th season.
There is a great deal of disquiet to say the least amongst hospitality customers. My own "loss" for last season amounts to about £1000. This will be substantially more for people in Members section etc. Unlike season tickets (which I also buy), hospitality prices went about around 5% for my area for 20/21.
To recompense for last season we were offered 7.5% discount on next season and entry to a friendly. Given the price rise above then this was regarded as very poor by all other patrons I spoke too. What stuck in the throat most was the tone of the original correspondence on this which really did come across as the club doing us a favour. Id have been happy if they had been honest about the cash situation but as stated the tone really was disappointing.
The unrest culminated in Zoom meeting chaired by James Bisgrove on Tuesday this week. I didnt attend as Im continuing to work at home and couldn't make time available.
Most patrons don't want the full cash back but, would certainly like some balance to be struck in excess of what was offered. We have now been asked to individually put forward a request which will actually go to board level. IM not looking for all my cash back, as per others, but I will be looking for balance to be struck.
Not meaning stealthy input, just thought id give some further input.
this debate is certainty heated
I don’t think Rangers have handled the correspondence element of this very well and many of my friends feeL the same that the club almost skirted round the issue of refunds for unplayed games by offering the sports direct style voucher - and it felt like they were hoping Everyone would move on And they would never have to address refunds vs term and conditions question that most were aware of
In the clubs defence the season only officially ended last week but I would have preferred a holding statement saying that the club would look at unplayed home games once the next steps for the league had been decided
To me it felt like the voucher was the token gesture and matter closed
Unfortunately for some fans this has become a massive issue due to the economic climate
I personally will not be looking for a refund for my tickets despite it being nearly £300 I have lost
But I have a friend who if offered would take it
He is in the hospitality trade and his tips make up half his weekly wage - with being furloughed his wage is only based on his basic and he is struggling
He saves for his Next years season ticket Over the course of the year and had to dip into those savings to Live
£200 to him is massive and I fully support him
i get the impact it has on the club but when it comes to day to day sustenance and living I totally understand any bear that would take up a refund in this time
as a proud bear he has refused to let me put his ticket on my card as he is genuinely worried that he may not have job to go back to And how would he pay me back
for me there is not right or wrong on this Re what supporters do
I think the club should offer supporters the option of a refund ( it’s the right thing to do from an ethical standpoint ) and then leave it to the supporters to decide whether they request it
don’t get me started on bar 72 and the timing of the increase and How the future increase Was messaged