Crossroadblues
Well-Known Member
From the RTV Twitter account last night at 10pm. Bullshit Mr Han man!
I had the same problem as others on here.Wow. Really pushing the boat out with their customer service. I expect I'll get something similar.
I had the same problem as others on here.
Firstly I’d like to say the monthly package is fantastic value for £6. Having said that, if the package states the full match will be available from midnight then RTV should do their best to ensure it is.
This is the second time it’s happened to me, the previous occasion being a 2-1 win over Hibs in February. On that occasion I mailed RTV and they said
“This issue may be due to an error with content not being made available at the correct time. This has now been rectified.
We apologise for any inconvenience.”
It looks to me that someone has to manually make the match available at midnight and if the guy forgets we’re on plums until he wakes up.
Shocking really. If you can be arsed I'd go back, explain that its happened repeatedly and ask for a more detailed explanation as to why that is and an assurance that they have finally rectified the issue, as there appears to be something related to your Account that's blocking it. Go on to say if its something on your side, rather than to your Account, you need to know that and how to address it rather than having to repeatedly go to them for a 'fix'.
Managed to buy it there,had to change my password, i used my daughters laptop the last time,might be the reason!
Yep me too it's a worryUp bright and early today, looking forward to seeing a good pumping issued by The Bears. However, logged in and getting the "not authorised to view" on RTV (with a Z by the way), due to being in the wrong country ??
I've emailed the usual help address, but suspect nowt will happen due to it being a Saturday, etc...
Anyone else had this and what's the solution ??
I too have that issue. Only available in certain countries. Any suggestions. I’m planning to watch via iPhone/Safari as normal. I’ve switched the phone off and on and made sure no vpn is running. I am in Scotland.Yep me too it's a worry
Getting right fed up wi this, seems to be a constant stream of issues, I'll log out a bit nearer KO time, try again...cheers.Yep me too it's a worry
Same here. Is it just because it's too early?Yep me too it's a worry
I am in Scotland too don't know whether to just leave it and hope it sorts itself out . I have never used a VPNI too have that issue. Only available in certain countries. Any suggestions. I’m planning to watch via iPhone/Safari as normal. I’ve switched the phone off and on and made sure no vpn is running. I am in Scotland.
Just need to keep trying mate, I get the same thing, doing it a few times, sometimes clearing internet history helps speed it up...Anyone know how to log out from live.Rangers.co.uk
My brother is trying to use his season ticket code for the 1st time but it's saying it's expired, anyone any ideas how to fix it?
14:30 start on RYV mateI know there’s still 20 mins until the programme starts but the way the match is being displayed on the Rangers TV App (fixtures) doesn’t have the usual video/audio options showing.
Hope there’s not gonna be a balls up.
14:30 start on RYV mate
Is this included in the pass we were all buying a few weeks ago? When I paid for that this is the message they sent: "August Home Matches Live (£26.99) 5 Aug 2020 to 17 Sep 2020."
To me, that means today's game is included?
Normally fine on Xbox but can’t get logged in. Saying I’m logged in on too many devices but I’m not.
its an effin joke...week in week out always issue and no arse from RTV on a bloody match day to answer queries by email....shocking stateCheers, looks like they’ve removed the video/audio options as they’re usually there long before the programmes start.
Hopefully won’t be an issue.
I am getting same on fire stick and Lg smart tv
I’ve got a wee old apple box about the size of a cigarette box can I watch the game via syncing my phone and that? Just the laptop out put is poor using hdmi cable?
Cool, I did think that at the time, but the dates made me pause before spending another tenner. Cheers mate.Not according to a member in here who got an email reply. Be mad of the Club to give away a free extra game.
Cool, I did think that at the time, but the dates made me pause before spending another tenner. Cheers mate.
Tabs are red now on rtv....kicked in at 2pm. Bloody farse....no info beforehand...
Stream is up nowLazy RTV
Highlight of peoples weekend that they cant attend
Leave the stream up so folk know they are logged in ready
Anxious Loyal
Use the RTV website bud, not the appOptions to view in the app / fixtures not showing . Panic mode here.
Options to view in the app / fixtures not showing . Panic mode here.