Renewing season ticket
- Thread starter possilbear2
- Start date
blue barney
Well-Known Member
That’s my situation. Two season tickets paid by debit card, cash out of bank but no e mail yet.
I know this isn't your fault but that is bonkers. Almost quicker going back to the old paper renewals!
GS94
Well-Known Member
Same situation as with me
Money came out bank but no email yet but since i seen Gregg’s post im not worried
tried 4 times via debit card payment, failed to authenticate my card, bank transfer worked no issues!
Andy666
Active Member
I'm the same as you mate.
Paid in full by credit card on Friday morning, screen said transaction successful and confirmation email to follow.
No confirmation email yet.
but more worryingly - no pending transaction showing on my barclaycard app!
No confirmation email yet.
but more worryingly - no pending transaction showing on my barclaycard app!
It's all been relatively straight forward for me this year. I renewed towards the end of last week and for confirmation near enough straight away.
I’m still waiting on a reply from the TO as it won’t allow me to renew, same as last season. As my son is a concession now and we are in the family stand it rejects our renewal as we don’t have a junior ticket.
I emailed on Thursday and still not had a reply from the ticket office. Feel a bit nervy as last year it took weeks to sort and we only really have 2 weeks.
Oh well, keeping my fingers crossed! Lol!
@gregmarshall are the TO only available via email at the moment? Thanks
I emailed on Thursday and still not had a reply from the ticket office. Feel a bit nervy as last year it took weeks to sort and we only really have 2 weeks.
Oh well, keeping my fingers crossed! Lol!
@gregmarshall are the TO only available via email at the moment? Thanks
I’m in the same situation as yourself.
Paid 2 with debit card friday with link says ok but no confirmation email,lets face it nothing against the staff doing there best but its 2021 Rangers must do better with this reading the thread,where else in 2021 do you pay hundreds of pounds for something and not recieve an automatic payment email to confirm im not tech saviee at all but they must be able to put together a programme system better than this old 1990s style system.
Midfield General
Well-Known Member
Did the 4 month D/D option this morning all fine.
No.
Away games will be on a game to game basis,not yet confirmed exactly how it will operate but each MyGers tier will get a sales window.
Priority for semifinals and finals is now distributed in order-
CCCS + Mygers
CCCS
Mygers
Other St holders
MyGers non-st holders
General sale
I renewed last week do points get added to mygers straight away?
I am positive i have more now than before i renewed.
honestly can’t remember but something in my head says it has been added
I am positive i have more now than before i renewed.
honestly can’t remember but something in my head says it has been added
You get 120 points for ST renewal.
20 points for renewing MyGers,with an additional 10 points for “early bird” renewal which was before April 9th.
I only have the 30 for MyGers renewal showing in my purchase history currently,nothing yet for ST renewal.
,,,,,,,,,
Laudrup1
Well-Known Member
Is THAT what that is? I couldn't make sense of it yesterday on my previous purchases when it was down as being £0.00
I thought it was my boy's MyGers and he'd been given a credit back (from the Soccer Schools as he was meant to get a discount on them and it never went through previously)
I tried to newew his MyGers membership yesterday when I was doing the STs but it said it had already been purchased. He's on my friends and family...do I need to be logged in to his account to buy MyGers then and the "already been purchased" was flagging up because I'd bought mine?
Strange that I can pay his ST via my account on the one hand but can't get his MyGers in the same way.
NorthLanBear
Well-Known Member
MyGers is automatically renewed providing you still use the same card details as you did last season.
It could be that you’ve already renewed his MyGers without knowing?
Barca Bear
Well-Known Member
I renewed ours yesterday, just a thought, was there somewhere to tick for cccs re home cup euro? If so, I’ve missed it.
luckywhitefeather
Well-Known Member
Are they looking into improving this for next year / ticketing system updated?
Waiting so long for an email notification that payment has been made isn’t great.
The link to sign up for home CCCS will be within the renewal email.
Barca Bear
Well-Known Member
cheers BA, ( said with a sigh of relief).
redstarrob
Well-Known Member
It does all our heads in but if the money is out of your account it’s just a waiting game for the e mail
it should take you to the page and select the non league home games
Baloo72
Well-Known Member
Check your purchase history
I've had mine updated
redstarrob
Well-Known Member
I got there eventually mate, cheers
120 points added for ST renewal?
Just checked it mate aye it has been added
Baloo72
Well-Known Member
Yes
Greg Marshall
Well-Known Member
Just explaining the situation. It's not a lack of effort from anyone.
yes.I’m still waiting on a reply from the TO as it won’t allow me to renew, same as last season. As my son is a concession now and we are in the family stand it rejects our renewal as we don’t have a junior ticket.
I emailed on Thursday and still not had a reply from the ticket office. Feel a bit nervy as last year it took weeks to sort and we only really have 2 weeks.
Oh well, keeping my fingers crossed! Lol!
@gregmarshall are the TO only available via email at the moment? Thanks
What they will need to do is soften the renewal requirements for supporters in your situation but that will be done later in the window
klos
Well-Known Member
Credit or debit card?
Bornathepostman
Well-Known Member
It's 2021. There has to be a way of automating this?? Will save time and money for the club instead of having to have the ticket office go through 50k renewals by hand!
I had to do 2 seperate debit card mate as my son got his own renewal email and my own email so 2 payments via links.
Laudrup1
Well-Known Member
Possibly but while mine shows in my account as well as the early bird notice, his previous purchases in his account only list his Soccer Schools stuff and no MyGers renewal even if it was automatic.
I can't see the £20 (assuming he gets the £5 ST discount) coming off any account.
It was the missus who set him up with the Soccer Schools thing and that was before he got his ST last summer. Maybe it's come out of her account but it didn't seem to be detailed in his previous purchases when logged in to with his Rangers number at all.
I've spoken to Greg Marshall and he's said to email the MyGers email address to find out. Will see what they say.
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Bluesea
Well-Known Member
Cheers mate, I’m the same with two separate emails. Just thought I would check.
womble3
Well-Known Member
Email confirmation recieved today may the club can work on this paying out nearly 900 pd in one hit the very least you would expec to get auto confirmation
Finally @Greg Marshall can you let ticket office aware that there is no such place as Co Derry
Finally @Greg Marshall can you let ticket office aware that there is no such place as Co Derry
Greg Marshall
Well-Known Member
Its not my area but I don’t know any system that automatically confirms bank transfers.
once debit/credit card payments are reintegrated then that should follow.
not sure the context of the last part
womble3
Well-Known Member
what am saying is that at very least a receipt of large payment made to club
last part is when I submitted my details to Rangers my address is Co Londonderry not county Derry clearly some wrong ones employed by club
anyway thanks for reply I will now give you peace as am sure you will be busy @Greg Marshall
Coming out in June apparently.
