New strip order

[Muay Bouk]

I ordered the new Castore strip and received the following as below. It also stated I should have a tracking number within two days of my order. I followed up on the e mail below and it said the e mail couldn’t be found?

does anyone know where I can follow this up?

​ Thanks for shopping at Rangers store. Your order will be processed by Global-e, our global fulfilment partner as Merchant of Record. We are happy to inform you that this order is now confirmed and we will begin processing your purchase for despatch. Questions? concierge@rangerstore.co.uk.​ ​ ​ Order Number:​ ​ Order Placed:​

 

[CR5]

Where did you buy it from? Rangers/Castore didn't send that email out

 

[possilbear2]

When I ordered my grandkids strips from Castore.my confirmation email said.i'd get another email when my order was ready

 

[Muay Bouk]

Where did you buy it from? Rangers/Castore didn't send that email out

My credit card has been debited by J Carter Sport London which is Castore.

 

[Alan Johnson]

I had this at the bottom of my confirmation........

If you have any questions, reply to this email or contact us at rangersstore@castore.co.uk

 

[CR5]

My credit card has been debited by J Carter Sport London which is Castore.

Are you overseas? Might be a bit different because of that.

They're not shipping until the 1st of August

 

[Muay Bouk]

Are you overseas? Might be a bit different because of that.

They're not shipping until the 1st of August

I’m in Australia mate.

 

[skf]

I'd give it a couple of weeks. If the issue isn't resolved and your order still can't be found, take it up with your card issuer (better if it is a credit card and not a debit card)

 

[Muay Bouk]

I'd give it a couple of weeks. If the issue isn't resolved and your order still can't be found, take it up with your card issuer (better if it is a credit card and not a debit card)

Poster above said nothing being shipped until August 1st so all good.

 

[Empire]

That number beginning with GE and ending with GB looks like a Royal Mail tracking number

 

[TheGoalie11]

I ordered the new Castore strip and received the following as below. It also stated I should have a tracking number within two days of my order. I followed up on the e mail below and it said the e mail couldn’t be found?

does anyone know where I can follow this up?

Did you use the email address on that email? Reads like a typo, either:

Ranger Store or
Rangers Tore

The email address on my confirmation email was rangersstore@castore.co.uk

Email also just said:

Thank you for your Pre Order!

Hi (name) , your items are being prepared and due out for delivery on August 1st.

 

[Its-Sebo]

That isn't a real email address at the end. I mean, it could be a typo but just be careful.

 

[GR3]

I’d remove most of your tracking number if it’s real. Lurkers can mess about with delivery.

 

[JeffreySpauIding]

Should the email not be rangersstore?

It's not the Ranger Store or the Rangers Tore.

 

[Orange Peel]

My credit card has been debited by J Carter Sport London which is Castore.

I'm in Scotland mate and I just bought a Castore jacket and it said J Carter Sport. My tracking number started PM and ended GB.

 

[Galstonian Oranje]

My credit card has been debited by J Carter Sport London which is Castore.

My transaction says Rangers/Liverpool LND

 

[bud_light]

View attachment 1278

I’m in Australia mate.

G'day

 

[Barbarossa]

Got the same - I’m in UAE

 

[D4RN-L]

I thought Strips aren’t being sent out till 1st Aug?

 

[Muay Bouk]

G'day

how ya goin?

 

[bud_light]

how ya goin?

Putting a shrimp on the barbie

 

[Muay Bouk]

Putting a shrimp on the barbie

That's plenty.

 

[Muay Bouk]

Got the same - I’m in UAE

Must be anyone abroad is having their order processed differently.

 

[Selkirkbear]

Have you had an email saying it has been dispatched?

If no then the reason you cant track is that consignment isn't on the carriers system yet.

 

[MarvinCuredMyCrabs]

My transaction says “SP-Rangers” and bought from MyGers email link to Castore website.

 

[Build my gallows]

I cant find the rangers tops on castore site??

 

[aldo78]

I cant find the Rangers tops on castore site??

Pre-Order is sold out mate. Won't be available on the site till 1st August now.

 

[Build my gallows]

Cheers I thought you could still place an order.