You'll excuse me if I don't much care whether it's friendly advice, harsh words or whatever.Clearly you don’t know “what the situation is” or you would know you‘re not buying a set amount of games. It’s not hard to grasp, I’ve given you a half dozen examples in my own life where I’m paying for something I’m not getting.
I’m not naive enough to think I have any provisions in place to demand services not specified in my agreements. I don’t see my golf club or the council or my car insurer as immoral. I know “what the situation is” you might say
Life isn’t fair. If you don’t like it you can vote with your wallet. You can take that as friendly advice or harsh words, I don’t much care