I’m on my iPad and just tried there, I was getting RTV to load but getting a blank screen when actually trying to play videos. Played about a bit and it’s Crystal that was stopping me watching anything, I disabled that and everything is playing ok now. Have a mess about with your content blockers, it will be one of them that’s the issue.RTV videos won’t play on my Ipad Pro, can anyone help with this. It worked fine up until yesterday.
Yup, that’s the solution I stumbled upon - by chance. I haven’t noticed it have an impact on other sites as yet.Try this on your iPad. Go to:
Settings - Safari. Scroll down and find Request Desktop Site. Expand it and set the slider to OFF.
Refresh your page in Safari and try again.
For some reason, as of this morning, this ‘glitch’ has appeared.
Courtesy of Valley Bluenose
Mate thanks but what’s the fix for other browsers eg Chrome / Opera ?Yup, that’s the solution I stumbled upon - by chance. I haven’t noticed it have an impact on other sites as yet.
This only changed on Friday morning so I expect we will get a load of posts on it tomorrow as folk tune in for the game.
No idea if the change that caused this is at Apple’s end or RangersTV’s. However, I do note another poster say he had the same issue with sites other than RangersTV, which suggest an Apple change, @GEODGC mentions adblocker and I do have one (AdBlock plus) but the change above was the simplest solution for me. And easily ‘fixed’.
I’ve emailed firstname.lastname@example.org and made them aware of the issue and the ‘fix’.
On the iPad? No idea mate I’ve always used Safari. Wasn’t even aware that this glitch - which only appeared last Friday morning - affected other browsers as well. RangersTV works absolutely fine on Safari (once you make this change).Mate thanks but what’s the fix for other browsers eg Chrome / Opera ?
Glad you are sorted mate. After making this change you should have no issue on Safari.Cheers man . I’m iPad and use non-safari browser but it’s cool I will use the native Safari for RTV games cheers again.
The cheeky f*ckers.
Your fix is now being issued by RangersTVSupport. Received this reply.Glad you are sorted mate. After making this change you should have no issue on Safari.
I'm intrigued though that you suggest this impacts on other browsers as well. I'd just assumed it was only affecting the inbuilt Safari browser. You have tried playing RangersTV video on these browsers and they've failed I assume?
Also acts as a wee bump for this thread as we get nearer to kick-off.
Ha, they could at least have given me - and FollowFollow - a wee acknowledgement for giving them the answer. They probably didn't even know there was an issue to be fair.Your fix is now being issued by RangersTVSupport. Received this reply.
Well done VB.
“Due to a recent Apple update some videos are showing a white space where you would usually see the RTV Player.
Please follow the below steps for a temporary fix.
iPad Settings > Safari. Scroll down and find Request Desktop Site. Open it and set the slider to OFF.
Refresh your page in Safari and try again.”