Season Ticket Cancelled?

cooprfc

Well-Known Member
I'm about to renew mine just now. Was going to pay in a oner.

Is this wrong to do it this way? Ie will it get cancelled?
 

DC21

Member
Thank you mate. I would've just bought from my basket on the website.
That's what I done when I seen it in my basket on the 1st may. Went ahead bought it fine and then it was cancelled on the monday still sitting the now waiting for the money to come back to renew via the link in the email
 

DavyMcK

Well-Known Member
Official Ticketer
I'm about to renew mine just now. Was going to pay in a oner.

Is this wrong to do it this way? Ie will it get cancelled?
I didn't get all my renewal emails but I paid mine by bank transfer yesterday afternoon as enough details were in the emails I did received. Transferred to the Rangers bank account listed with Rangers number and seat details as stated as the reference. I did 5 tickets as 5 separate trsnsfers and just got email confirmations of all 5 successful purchases. If you have the cash in the bank id say yes is the way to go.
 

Gerrardgers72

New Member
I didn't get all my renewal emails but I paid mine by bank transfer yesterday afternoon as enough details were in the emails I did received. Transferred to the Rangers bank account listed with Rangers number and seat details as stated as the reference. I did 5 tickets as 5 separate trsnsfers and just got email confirmations of all 5 successful purchases. If you have the cash in the bank id say yes is the way to go.
I cant afford to repay till I'm refunded but thinking doing bank transfer as dont really like look of this stripe payment link and would trust money to get to club quicker that way.
 

DC21

Member
Has anyone heard about or used the pay stripe method. Wondering how long it is to get confirmation this way. Although the way @DavyMcK mentioned sounds like the better option
 

Rfcsmith

Well-Known Member
Renewed on the 1st of May,cancellation email arrived on the 4th of May,no apparent reason given for the cancellation within the email.

Second paragraph it states this, 'If you have selected credit or debit card payment, we will have debited the amount due from the card supplied.

I paid in full by C.C, I didn't contact them about it nor have I received anything further,other than the cancellation email.

They say 'We will have debited the amount due from the card supplied'

It's a shambles and anyone claiming the supporters are in some way culpable need their head read.
Couldn't agree more with your last sentence mate
 

DC21

Member
Paid by debit on Friday1st. Cancellation received on Monday 4th.
I was the same as yourself mate. Hopefully get refund soon as now. What bank do you use? Thinking some might have different times for funds being put into accounts etc
 

Wickbear

Well-Known Member
Official Ticketer
I just received the email too. Glad the club saw sense to get something sent out. Saves folk getting unnecessarily stressed out with the lack of clarity on the situation.
 

Greigy67

Member
Yes I also got the email, that's what we wanted, some clarification. Now waiting for refund to drop into my account and then I can get renewal sorted out.
Just got an official email from Rangers saying the refunds are happening and offering apologies. Just wish they had put something like this out sooner. Still no refund as of yet though but at least it's official communication with whats happening
 

Crouchy

Well-Known Member
Query;

So, I paid following the correct link ;-)

Does the price include MyGers membership?

When I try and go to buy one, it says I cannot, as my Rangers numbers is already associated with an account? :-/
 

Amato

Well-Known Member
Has anyone heard about or used the pay stripe method. Wondering how long it is to get confirmation this way. Although the way @DavyMcK mentioned sounds like the better option
Is Stripe not the method you are supposed to use if paying in full?
 

Cliffger

Well-Known Member
Official Ticketer
Just got an official email from Rangers saying the refunds are happening and offering apologies. Just wish they had put something like this out sooner. Still no refund as of yet though but at least it's official communication with whats happening
Same as you mate got the email saying 3-5 days,nothing in yet.

They've obviously been looking in here and seen this thread snowballing and reacted,mind you it may be the first time they were actually on the T.O. to do so.
 

DavyMcK

Well-Known Member
Official Ticketer
It's it my latest email so I'll go with it. But as I'm lead to believe you can pay in full by bank transfer.
You can, as I said I did it yesterday and got a confirmation email in under 24 hours for all 5 tickets.

Info is below where in the reference bit 500****** is your Rangers number, G** is your section (ie GR3 - goven rear 3) and C**** is your seat number '


Bank Transfer – Payment in full – Please quote reference ‘500********* G**C***'
Payment must be made on or before Tuesday 30 June

For UK payments please use the following account details:

Barclays Bank PL Leicestershire United Kingdom LE87 2BB
Account Name: RFC Ticket Direct
Sort Code: 20-33-70
Account Number: 33512916
 
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B burns

Active Member
You can, as I said I did it yesterday and got a confirmation email in under 24 hours for all 5 tickets.

Info is below where in the reference bit 500****** is your Rangers number, G** is your section (ie GR3 - goven rear 3) and C**** is your seat number '


Bank Transfer – Payment in full – Please quote reference ‘500********* G**C***'
Payment must be made on or before Tuesday 30 June

For UK payments please use the following account details:

Barclays Bank PL Leicestershire United Kingdom LE87 2BB
Account Name: RFC Ticket Direct
Sort Code: 20-33-70
Account Number: 33512916
Did you have to use the e-Mail renewal link as well mate along with your Rangers no and seat details or only the bank details thanks in advance
 

london_bluenose

Well-Known Member
Official Ticketer
Did you have to use the e-Mail renewal link as well mate along with your Rangers no and seat details or only the bank details thanks in advance
Not sure I follow you? They are 2 different methods of payment.

You either pay with card via the link, or you pay bank transfer with the Rangers number and seat detail reference.
 

B burns

Active Member
Not sure I follow you? They are 2 different methods of payment.

You either pay with card via the link, or you pay bank transfer with the Rangers number and seat detail reference.
I don't have the link never received it mailed the ticket office twice about it no response as yet just looking to getting it paid noticed a lot of bears getting money taken then their seat cancelled and awaiting refunds just looking for advice on the best option for me.
 

DavyMcK

Well-Known Member
Official Ticketer
Did you have to use the e-Mail renewal link as well mate along with your Rangers no and seat details or only the bank details thanks in advance
I just logged into my own Internet banking. Picked to make a new payment and put in the Rangers sort code and account number, im sure the account name then automatically came up. I put in the amount and the reference details as I mentioned which were shown on my email. I didn't click any links at all from the email. A couple of my tickets didn't get emails so I just put in their Rangers number, section and seat number and it worked fine
 
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