Season Ticket Cancelled?

B burns

Active Member
I just logged into my own Internet banking. Picked to make a new payment and put in the Rangers sort code and account number, im sure the account name then automatically came up. I put in the amount and the reference details as I mentioned which were shown on my email. I didn't click any links at all from the email. A couple of my tickets didn't get emails so I just put in their Rangers number, section and seat number and it worked fine
Cheers mate much appreciated
 

Bribrox

Well-Known Member
My mate never got a renewal email so he emailed the ticket office and got a reply back today telling him to renew through the email that he never got. :rolleyes:
 

LaudrupsHair

Member
Official Ticketer
Got my refund through yesterday and renewed via the link now. Glad they’ve sorted it. All a bit strange though.

I paid for MyGers and my season ticket in the one transaction but got only the amount of my season ticket refunded. We were told it needed to be refunded as the money wasn’t in Rangers account. So if that transaction didn’t go to Rangers then where is my £40?
 

GS94

Well-Known Member
Got my refund through yesterday and renewed via the link now. Glad they’ve sorted it. All a bit strange though.

I paid for MyGers and my season ticket in the one transaction but got only the amount of my season ticket refunded. We were told it needed to be refunded as the money wasn’t in Rangers account. So if that transaction didn’t go to Rangers then where is my £40?
Im sure I read that the MyGers money will still go to the old Rangers account, and ST money will go to the new one
 

Wickbear

Well-Known Member
Official Ticketer
Finally received my refund through for all 3 tickets and money now sent back to Rangers using the link on the emails I received for each ticket yesterday. Hopefully all sorted.
 

Wickbear

Well-Known Member
Official Ticketer
To sign up to CCCS again, I guess your need to wait for the Ticket Office to process your renewal again before you can logon To your accounts to do this?
 

Rfcsmith

Well-Known Member
To sign up to CCCS again, I guess your need to wait for the Ticket Office to process your renewal again before you can logon To your accounts to do this?
I'm pretty sure there's a link for cccs on the confirming renewal email mate
 

Wickbear

Well-Known Member
Official Ticketer
I'm pretty sure there's a link for cccs on the confirming renewal email mate
yes there is mate your right but will probably need to wait for the Ticket Office to process my renewal payment first to update the system, to allow that link to work properly?
 

Rfcsmith

Well-Known Member
yes there is mate your right but will probably need to wait for the Ticket Office to process my renewal payment first to update the system, to allow that link to work properly?
I'm waiting on the renewal confirmed email to update cccs mate to avoid making an arse of it
 

DC21

Member
Money back in my account, ST now paid for using the method asked for in email. Hopefully that’s it. Need to buy mygers again
My Mygers membership is still showing as paid on my online account from the time I renewed did you get your refund including that?
 

Rfcsmith

Well-Known Member
My Mygers membership is still showing as paid on my online account from the time I renewed did you get your refund including that?
Your MyGers wasn't affected mate,as far as I understand when they were paid for together the payments went to two separate accounts
 

DC21

Member
Anyone else had any joy? Take it because it's the weekend next refunds will be Monday at the earliest
 

blue barney

Well-Known Member
Problems with renewing, tried to renew , tried to pay by clicking pay now then basket emptied and no way to put in card details Now every time I log on the basket is empty so can’t renew. All I want to do is renew in full. Anyone else with the same problem,?
 

DC21

Member
Problems with renewing, tried to renew , tried to pay by clicking pay now then basket emptied and no way to put in card details Now every time I log on the basket is empty so can’t renew. All I want to do is renew in full. Anyone else with the same problem,?
Are you renewing through talent sport website?
 

DC21

Member
Don't use that. If you got an email with renewal info use a method listed in that. If you've not got an email then email the ticket office to get it sent out. There was problems with the talent sport page resulting in a lot of us waiting on refunds as our tickets got cancelled
 

blue barney

Well-Known Member
Don't use that. If you got an email with renewal info use a method listed in that. If you've not got an email then email the ticket office to get it sent out. There was problems with the talent sport page resulting in a lot of us waiting on refunds as our tickets got cancelled
Ta for info, went back and used the e mail Payment taken from bank
 

Super-Swally

Well-Known Member
Problems with renewing, tried to renew , tried to pay by clicking pay now then basket emptied and no way to put in card details Now every time I log on the basket is empty so can’t renew. All I want to do is renew in full. Anyone else with the same problem,?
I've not received my renewal email at all!

I've just emailed the ticketcentre email box asking them to send me it.

I just want to pay it in a oner. Absolute shambles this.
 

erskine bear

Well-Known Member
I somehow bought my mates ST through my Rangers number , greg has advised me this will be cancelled but I keep getting emails from premium credit. I’ve filled in response thing on there website advising Rangers should be cancelling my payment and therefore to cancel the agreement. Today I received another email from them and I’m starting to worry as there is an additional fee involved if I don’t sign the agreement within a set time. Any other approach I could take ?.
 
I never got a renewal email. I renewed through the website only for it to be cancelled. I got a refund and a reply from the ticket office telling me to renew through the website. Wont this just be cancelled again? I've asked for the original renewal email to be sent out but haven't had a reply. Dont know what to do.
 

blue barney

Well-Known Member
I never got a renewal email. I renewed through the website only for it to be cancelled. I got a refund and a reply from the ticket office telling me to renew through the website. Wont this just be cancelled again? I've asked for the original renewal email to be sent out but haven't had a reply. Dont know what to do.
The whole thing is a farce, surely the club are aware of the problems so many are having?
 

DC21

Member
I never got a renewal email. I renewed through the website only for it to be cancelled. I got a refund and a reply from the ticket office telling me to renew through the website. Wont this just be cancelled again? I've asked for the original renewal email to be sent out but haven't had a reply. Dont know what to do.
Doubt it, not heard or know anyone who renewed using pay stripe have their ticket cancelled. But I'd wait til you get the renewal email sent out
 

Ozzythebear

Active Member
Greg,

sorry to be a pain as I’m sure you’ve had enough of all the Q’s re new ST’s.
I have finally renewed and had it confirmed through pay strip.
Apologies if this question has been asked before but with renewal of my ST is my CCCS set up carried on from last year or do I have to update on the website????

CCCS never carries over from year to year mate, you need to do that all again - check their FAQ's on website as it's changed a bit this year as to what you're able to sign up for as a ST and what you need this new membership scheme for
 
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