Season ticket refund ?

Is it not? Some guy states he is struggling for cash and is told not to ask for his money back.

As I've said in other threads if people are in a situation where they are in need of the cash, the right thing is to refund them.

Having someone tell you that you should accept the £25 and thats it, isn't on!

How many of these people struggling for cash found the money to renew? Perhaps not all but certainly a majority!
 
I have always viewed my ST money as supporting the club, always knew full well I wouldn’t be able to make every game of every season. My reward for supporting the club is access to the games. Just how I have viewed it.

people who are asking for refunds I sympathise with it’s an incredibly tough time for most. However I also think they should have 20/21 ST money returned to them and a mygers non ST holder should be offered the chance to buy them. Or people who have renewed but have requested transfers to more expensive areas or for seats together. I think this as the people who are asking for 19/20 refunds will alsobe expecting 20/21 refunds so the “loyalty” argument can be blown right out the water.

(I am also acutely aware of how tory that sounds and the irony of it coming from me.)

You're assuming they will want a 20/21 refund when maybe they want to keep a long held seat and currently experiencing financial difficulties that hopefully won't be here this time next year.

Lots of people are in limbo at the minute but don't want to just abandon their seat or club. The club refunding and helping them resecuring their own seat is probably a huge positive in these trying times. I myself am in limbo but renewed as I can fortunately afford it at the minute and I'm the same as you and know fine we'll I can't attend every game of the season either at the beginning of each year.

It's pretty patronising posters telling others they can't resecure their seat due to wanting a refund. And then telling them that will deliver Celtic another title. They all know there own financial situation and contrary to popular opinion most on the thread all want what's best for Rangers
 
Yes but those same people pleading poverty want to buy another season book it stinks
I disagree with people claiming it back to basically get a cheaper season ticket if you can't afford a season ticket right now theres absolutely no shame in that. Things are tight for a lot of people right now if your claiming it because financially you need the money then by all means claim your refund. At the end of the day it's your money and you shouldn't be dictated to by faceless idiots on a message board telling you what you can or can't do.
 
I have always viewed my ST money as supporting the club, always knew full well I wouldn’t be able to make every game of every season. My reward for supporting the club is access to the games. Just how I have viewed it.

people who are asking for refunds I sympathise with it’s an incredibly tough time for most. However I also think they should have 20/21 ST money returned to them and a mygers non ST holder should be offered the chance to buy them. Or people who have renewed but have requested transfers to more expensive areas or for seats together. I think this as the people who are asking for 19/20 refunds will alsobe expecting 20/21 refunds so the “loyalty” argument can be blown right out the water.

(I am also acutely aware of how tory that sounds and the irony of it coming from me.)

So anyone wanting a refund should have their money returned to them if they've renewed? Really? That's a new one.

Your sympathy doesn't go far by the sounds of it.
 
If you can afford to forego it then you should.

We are about to embark on the biggest season of our lives and to take money out of the club is unforgiveable.
No it’s not family comes before Rangers I’m fortunate I’ve been working right through this so don’t need a refund but some people haven’t been so lucky
 
You cant dictate to people who may be struggling financially not to take a refund.

I haven't but many may need it in these tough times.

Those who are in need of the money should, without a doubt, apply for the full refund.

However, I keep reading posts saying ‘I’m skint I need the money to help pay for next seasons ticket‘. I’m sorry, but if your finances are in such a precarious state that £150 will make a significant difference then I’d suggest that immediately lumping it towards another season ticket, for another season where you won’t see all the games, is absolute madness. If you are that skint then it’s family first and forego the season ticket surely?
 
Those who are in need of the money should, without a doubt, apply for the full refund.

However, I keep reading posts saying ‘I’m skint I need the money to help pay for next seasons ticket‘. I’m sorry, but if your finances are in such a precarious state that £150 will make a significant difference then I’d suggest that immediately lumping it towards another season ticket, for another season where you won’t see all the games, is absolute madness. If you are that skint then it’s family first and forego the season ticket surely?

Or maybe folk have enough funds to keep the lights on but maybe just not quite enough for next seasons ST which they perhaps want in order to keep their seats

If they’re entitled to a refund for last season then that £150 could be the difference for them to afford next seasons ST
 
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I have no issue with fans wanting refunds for last season . The circumstances changed mid season.

What I would have an issue with is anyone wanting a refund for games missed this season. You knew the circumstances before you hit renew . You knew you were likely to miss games because of BCD. The club should not be giving anyone a refund for the season if we only get to go to 10 games for example
 
I have no issue with fans wanting refunds for last season . The circumstances changed mid season.

What I would have an issue with is anyone wanting a refund for games missed this season. You knew the circumstances before you hit renew . You knew you were likely to miss games because of BCD. The club should not be giving anyone a refund for the season if we only get to go to 10 games for example

Sorry but that’s ridiculous

If we only get to half of the games we’ve paid for, full or at least partial refunds should be automatically offered to folk.

We’re in the middle of a pandemic where millions are on reduced income. The club know that however, many of us have still renewed to help out the club and keep our seats

Refusal to offer a refund would be taking the piss
 
if the guy needs some of the money back for the product he hasn’t received and has lost all income during this that’s fair enough mate. I doubt the first team squad would do the same for the fans. They’re only taking wage deferrals. If you can afford to leave your money with the club then great but we shouldn’t judge or chastise those who are placing their family above the club which IMO is the right thing to do.
My post isn't aimed at the OP.
I've made it clear who it's aimed at.
 
Those who are in need of the money should, without a doubt, apply for the full refund.

However, I keep reading posts saying ‘I’m skint I need the money to help pay for next seasons ticket‘. I’m sorry, but if your finances are in such a precarious state that £150 will make a significant difference then I’d suggest that immediately lumping it towards another season ticket, for another season where you won’t see all the games, is absolute madness. If you are that skint then it’s family first and forego the season ticket surely?
Sorry but other peoples finances and the decisions they make about them are nothing to do with you or anyone else mate.
 
Just wondering how you go about getting season ticket refund ? I've not been working since all the covid started , I'm self employed so not been bringing in a wage . Struggling for cash so haven't renewed my season ticket yet. But if I can get some money to put towards next season's ticket that would help me out a good bit. If I had been earning I wouldn't have asked for it but needs must unfortunately.
Hope things improve for you soon mate.
 
Just wondering how you go about getting season ticket refund ? I've not been working since all the covid started , I'm self employed so not been bringing in a wage . Struggling for cash so haven't renewed my season ticket yet. But if I can get some money to put towards next season's ticket that would help me out a good bit. If I had been earning I wouldn't have asked for it but needs must unfortunately.
You almost seem apologetic in that post mate. Absolutely no need to be.You need the money and you're entitled to it.
 
What I would have an issue with is anyone wanting a refund for games missed this season. You knew the circumstances before you hit renew . You knew you were likely to miss games because of BCD. The club should not be giving anyone a refund for the season if we only get to go to 10 games for example

That's a whole different discussion.

You would like to think the Club had some sort of plan for that before they put next seasons tickets on sale as obviously a lot of Clubs haven't done so yet.

Does knowing that you are extremely unlikely to get all the games you paid for before you renewed mean you shouldn't get a refund? I think that this virtual ST will mean that Clubs won't offer any refund at all.
 
Sorry but that’s ridiculous

If we only get to half of the games we’ve paid for, full or at least partial refunds should be automatically offered to folk.

We’re in the middle of a pandemic where millions are on reduced income. The club know that however, many of us have still renewed to help out the club and keep our seats

Refusal to offer a refund would be taking the piss

Don't think it will work like that rightly or wrongly.

Virtual ST & the fact that you knew you were unlikely to get the full season in will mean they will tell you to stick it IMHO.
 
I kind of understand this comment - Sounds harsh but taking a refund to subsidise 20/21 season ticket doesn’t really sit right with me personally. Although the club have opened the door on this I think it’s more aimed at people who need money now for more important things than a season ticket?

Why not? He's wanting the games he missed last season taken away from this seasons cost. Fine by me.
 
The board should be more open and say - I'm sorry but your season book isn't paying for just matches this season - its paying for Rangers to have the best squad possible despite no fans being allowed in the stadium at the start of the season.

Its more of a crowd funder than paying for services rendered.
 
The board should be more open and say - I'm sorry but your season book isn't paying for just matches this season - its paying for Rangers to have the best squad possible despite no fans being allowed in the stadium at the start of the season.

Its more of a crowd funder than paying for services rendered.
That's in the real world. We have backed the board over the last couple of seasons and it has been a dismal failure both in trophies and player sell on.
 
That's in the real world. We have backed the board over the last couple of seasons and it has been a dismal failure both in trophies and player sell on.

So what are the options - hand over cash and roll the dice or don't hand over the cash and definitely fail ?
 
Sorry but other peoples finances and the decisions they make about them are nothing to do with you or anyone else mate.

Of course its nothing to do with me - or anybody else on the multiple threads with hundreds of posts discussing it FFS. Including you. Take your patronising pish elsewhere.;):)

Or maybe folk have enough funds to keep the lights on but maybe just not quite enough for next seasons ST which they perhaps want in order to keep their seats

If they’re entitled to a refund for last season then that £150 could be the difference for them to afford next seasons ST

The bottom line is that if someone's finances are so precarious that £150 'matters' then they shouldn't be using that cash to fund yet another season ticket for yet another season where they won't get entry. I'd have more respect if they simply came out and said I'm entitled to a refund so I'm claiming it - which is probably a whole lot nearer the truth - rather than trying that line.
 
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So what are the options - hand over cash and roll the dice or don't hand over the cash and definitely fail ?
You can only roll the dice for so long before the punters fade away.
You know, as well as me, how the fans can turn on players if they drop in the standards expected of them.
We are still in the honeymoon period with our manager.
That won't last for much longer without silverware.
 
Maybe the high earners at the club could write off some of their deferred wages to help cover part of the cost of refunds?

After all they have been paid for 9 games they didn't play (no fault of their own) and also failed the fans miserably on the pitch during the season.
 
people that require money due to being out of work are now bellends? that's an interesting one.

Don’t be a shinning example of wilful stupidity. You already know I clearly stated if you don’t need the money. Get under the rock again
 
It's funny you know.

Working class supporters who are in a unique financial situation based on a global pandemic are being slaughtered by taking a refund, which in all honesty, they are perfectly entitled too. The same supporter who has probably punted thousands into the club over the last however many seasons were we have seen failure after failure on the pitch. There is definitely a line to be crossed where treating a loyal fan base as continuing donations to a charity is morally wrong. Tens of thousands of us have been there for the club through the last decade and further back. For a fan to be condemned for that is horrible to see.

I didn't see much criticism of the players responsible for the constant failure on the pitch, the same ones who are deferring their FULL wages for months which will be paid back to them in full. £120 or whatever it is is a lot of money for the run of the mill supporter who could be cutting their cloth in impossible ways to make every penny count. £120 to a football player is a contribution to a pair of shoes.

Edit: It's also poor from the club to seemingly guilt trip those not taking the voucher such as the SLO RTing those admirably not taking either the voucher or the refund, or needing the refunds done in such a way that contradicts the way the club want things done in the ticket office now (paperless). It just seems like another stalling tactic by them to give people their money back.
 
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That's in the real world. We have backed the board over the last couple of seasons and it has been a dismal failure both in trophies and player sell on.

Not sure about your logic - regardless of the board / manager/ right back the club needs money to compete.

If a certain position has failed then that is a different issue.
 
I didn't see much criticism of the players responsible for the constant failure on the pitch, the same ones who are deferring their FULL wages for months which will be paid back to them in full. £120 or whatever it is is a lot of money for the run of the mill supporter who could be cutting their cloth in impossible ways to make every penny count. £120 to a football player is a contribution to a pair of shoes.

The players (and their agents) run the game now - the fans and management power left long before Covid.

If you try and transfer the financial risks onto the players they may well leave. That's fine if you are running a "fairness club" but unlikely to be successful on the pitch as a sports team.

Do you want trophies or a warm glow ? choose your poison as both routes have some unpleasant side effects.
 
Not sure about your logic - regardless of the board / manager/ right back the club needs money to compete.

If a certain position has failed then that is a different issue.
The club is not being starved of cash though and this season we will also be in a good way financially with our new kit deal.
 
The players (and their agents) run the game now - the fans and management power left long before Covid.

If you try and transfer the financial risks onto the players they may well leave. That's fine if you are running a "fairness club" but unlikely to be successful on the pitch as a sports team.

Do you want trophies or a warm glow ? choose your poison as both routes have some unpleasant side effects.

So the average fan looking for his £100 refund is costing the club title #55 while player x, y & z on £15k a week isn't? I'm sorry mate but that's wild.
 
It’s not for an employee - any employee, of any business, on any salary level - to take a pay cut to help out the business unless they have either an emotional tie to it or they couldn’t find similar employment elsewhere. Has anyone on here taken a voluntary salary cut without one of those applying? Some of the players may earn a comparative fortune, that's the nature of the business they are in. Its not for them to 'donate' that to the Club so they can make refunds though. Its nothing to do with them. They are mere employees - here today, gone tomorrow.

God that makes me sound like a Socialist and, believe me, nothing could be further from the truth.
 
So the average fan looking for his £100 refund is costing the club title #55 while player x, y & z on £15k a week isn't? I'm sorry mate but that's wild.
So the average fan looking for his £100 refund is costing the club title #55 while player x, y & z on £15k a week isn't? I'm sorry mate but that's wild.

There is little chance the players are giving back any more money - their contracts are not structured to cope with this - maybe they should be.

They have missed out on win bonuses etc I'm sure.

I'm not defending the current situation but it is what it is.
 
For the vast majority of us who live by good Presbyterian values wouldn’t look down on anyone who haS no choice but take a refund to genuinely look after the right priorities in life, COVID impact or not.

It’s the few chancers out there (not the OP) who havnt been adversely impacted and see this as an opportunity to save a few quid and subsidies next years season ticket cost that would stick in my throat.
The club have done the right thing here making the offer, not much they can do if there are people out there who decide to abuse it.

Holy %^*&.
 
If people need the money for more important things you cannot criticise them.

Some on here needs to realise some
Things come before Rangers.

I personally won’t be taking the refund I would have used the voucher if given it but I don’t know if I’ll chase it up.
 
Anyone who wants a refund is fine by me tbh I'm sure most will put the money back into the club some won't because there finances will dictate that but that's life and no one should be made to feel bad for asking for a refund.
 
Sorry but that’s ridiculous

If we only get to half of the games we’ve paid for, full or at least partial refunds should be automatically offered to folk.

We’re in the middle of a pandemic where millions are on reduced income. The club know that however, many of us have still renewed to help out the club and keep our seats

Refusal to offer a refund would be taking the piss

you knew what you were signing up to this year. The club have always maintained games would start behind closed doors. If the club were to refund half the season ticket moneyof we missed half the games it would out the club in a terrible financial position. That could be anything between 5-10 million. I’m not having it . You knew the situation in the world when you signed up . Your getting a virtual season ticket to watch games. You should get no refund next summer for this year
 
3 or 4 posters on here this week have been an absolute disgrace by relentlessly slating people who may need a refund, wont even bother naming them as it's obvious who they are!
It is ridiculous.

Guy struggling to make ends meet to feed his family but getting grief cos he doesn't want to write off money that's being used to allow millionaires to receive a wage. Lunacy.
 
That's a whole different discussion.

You would like to think the Club had some sort of plan for that before they put next seasons tickets on sale as obviously a lot of Clubs haven't done so yet.

Does knowing that you are extremely unlikely to get all the games you paid for before you renewed mean you shouldn't get a refund? I think that this virtual ST will mean that Clubs won't offer any refund at all.

I agree I don’t think they will give out refunds and instead will just give out the virtual season ticket . It’s simple folk knew what they were signing up to and any form of refund next year would cripple the club for next season which if folk remember is the 150thyear and lots is planned that will cost money . They won’t be issuing refunds. I’m honestly suprised they have offered them for this year tbh. It was unprecedented circumstances that was out with the clubs control
 
B
£100 might go towards the mortgage, rent, electricity bill or a council tax bill for some.

The idea that if they do their tainted 10 next then it's somehow on the support who asked for a refund is just plain wrong.
I fear many will pay up for the season ahead knowing the possibility is we could be BCD for half the season what then if 50% of book holders want reimbursed at end of season so they can pay the season after next we would be literally bankrupting our own club.

Are supporters happy if we don't sign anyone and sell morelos before the season starts without a replacement being sought to cover potential season book money as that's where it's heading. place would be in uproar
 
Some people just need to mind their own business. If you as a fan and customer want a refund for a service that hasn't been delivered then go for it , even if you aren't skint , if you want it then you have every right no matter what the staunch brigade think. Do you think in a few months the management and players will turn around and say " aw forget about that deferred wage payment ?" no chance they will, so if someone wants 150 odd quid back during this tough time then I don't judge them one bit. I personally wont be I paid last seasons money and have written it off , I think it would have been a nice gesture from the club to have allowed the £25 voucher to be put towards the new strip, but as you cant do that ill probably not bother claiming that back either.
 
Some people just need to mind their own business. If you as a fan and customer want a refund for a service that hasn't been delivered then go for it , even if you aren't skint , if you want it then you have every right no matter what the staunch brigade think. Do you think in a few months the management and players will turn around and say " aw forget about that deferred wage payment ?" no chance they will, so if someone wants 150 odd quid back during this tough time then I don't judge them one bit. I personally wont be I paid last seasons money and have written it off , I think it would have been a nice gesture from the club to have allowed the £25 voucher to be put towards the new strip, but as you cant do that ill probably not bother claiming that back either.
Totally agree, some would have me wearing a white feather next season!
 
Not sure if this question has been answered but how do we go about claiming either the 25 quid, or our ST refund?
The form is in there WATP you would have to download it,print it off & fill & send back to the rangers ticket centre by post.

 
3 or 4 posters on here this week have been an absolute disgrace by relentlessly slating people who may need a refund, wont even bother naming them as it's obvious who they are!

IF. a Bear needs a refund no cuńt should be criticising them.

There will be Bears who can’t afford to come back next season through no fault of their own, and that breaks my heart.
 
Of course its nothing to do with me - or anybody else on the multiple threads with hundreds of posts discussing it FFS. Including you. Take your patronising pish elsewhere.;):)



The bottom line is that if someone's finances are so precarious that £150 'matters' then they shouldn't be using that cash to fund yet another season ticket for yet another season where they won't get entry. I'd have more respect if they simply came out and said I'm entitled to a refund so I'm claiming it - which is probably a whole lot nearer the truth - rather than trying that line.

As I said, the scenario I mentioned isn’t someone’s finances being precarious.

It’s someone who’d like to have a ST next season but can’t quite afford it unless they got an extra £150 refund from last seasons.

I think that could be more common than you may think.
 
That's a whole different discussion.

You would like to think the Club had some sort of plan for that before they put next seasons tickets on sale as obviously a lot of Clubs haven't done so yet.

Does knowing that you are extremely unlikely to get all the games you paid for before you renewed mean you shouldn't get a refund? I think that this virtual ST will mean that Clubs won't offer any refund at all.

This is a tough one. I would doubt them offering much in terms of refund for missed games, unless cancelling ST for this season.

However, as you say, waiting until the lay of the land was clearer so supporters had a more informed choice in terms of the options and how the BCD situation would be accounted for would've been useful.

I was on auto-renew, so received an email saying it had been renewed and first payment was due last Friday. So money has to be paid before any VST details or anything were known. It's a case of buy something that isn't really defined in any meaningful sense and more "you'll probably not get to see some of the games in the stadium, but no idea if that's the case or how many, but we'll look into what we might be able to do if that happens, but it might be nothing..."

Add to that the £25 voucher, with no idea of how it would be distributed until now - and that's pretty poor too. Have to actually email to claim it and on top of that, it's got a deadline for redemption of 31st December.

If you've already bought into MyGers, as they encouraged folk to do with renewals, you can't redeem your voucher against it. It's redeemable against things like stadium tours/soccer schools which are of limited appeal. It's also redeemable against non-ST home matches, but we have no idea when we'll be allowed back in the stadium, so what games will actually be available to use the voucher against by the time it expires?

The entire approach is dependent on and driven by a reliance on blind loyalty of supporters and willingness to pay money just to fill coffers, while happily accepting reduced service in return.

That's fine, it's a business trying to stay afloat, but it has been horribly handled from a communications perspective in terms of "thanking us for our loyalty". It's really a plea for help at a difficult time.

People will be prioritising things just now in life, so I expect a good few longer term supporters will either not take it up or will take their tickets but less of the additional commitments than before.

Others will give them money because that's what they want to do.

Each to their own and I have no problem with customers taking refunds for something they paid for and didn't get, regardless of affordability. People can't be treated like a financial commodity one minute then attacked for acting like one the next.
 
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