Taki
Well-Known Member
Why would a football club be able to run a catering operation better than a catering company?
And yet the catering company isn't running it very well.
One of life's mysteries, I guess.
Why would a football club be able to run a catering operation better than a catering company?
Yes and Lurpak Butter, nothing but the Best
Makes sense but how do Rangers manage to serve thousands more in the 15 minute half time timeframe, when they cant cope with those who suffer in the Q's currently. Do we need to completely redesign the concourses and introduce pre-ordering maybe, certainly contactless payment. Thoughts ?
You are using McDonalds as a scale of how bad the food is at Ibrox - McDonalds is just as bad if not worse? What’s your point?Nobody expects gourmet food, it has been said so many times it's unreal but for whatever reason you still seem to ignore it.
It's great that you used McDs as an example.
Look at what you get for your fiver in there compared to Ibrox, still want to insist it's ok?
I've no idea why you even attempt to bring food costs, staffing and other overheads into your piss poor argument.
I've told you now several times, myself and the other chefs on here would be able to produce better and charge less than they do at Ibrox if we had the facilities Elior do.
Guess what? We'd have exactly the same overheads, but give a better end result.
I don't work for free, I don't know food wholesalers who supply for free, I'd still have to pay the plooky teenager, I would STILL do so much better.
You also continually ignore the point that it is about Rangers making money first and foremost.
Again, rather than address this you resort a lie that it's shite everywhere, yes I'm telling you you're a liar.
Let's make it dead easy, break it down into little points one last time so you might finally absorb this. Take them one at a time, it'll be easier for you.
I want to pay my money to Rangers.
Food is an easy income for Rangers.
I don't want to give other clubs my money.
The food at Ibrox is dire.
I, along with thousands of others, refuse to buy it such is the quality.
If the quality was better, which I remind you is achievable, then I would buy it.
If the quality is better, thousands more would spend money on it.
When that happens, Rangers make more money!
Someone should kidnap Ashley and force him to eat that food for a week, if it's as bad as is said he'd abandon the retail case quick smart or die a slow death from indigestion .Everything I’ve ever bought from the stadium catering has given me heart burn lol
The problem with consumer products is there is still demand out there regardless how bad the product is. Someone is still making a tidy profit from it.As shard in the fan update - please send feedback to slo@rangers.co.uk and I'll have it included in the report.
Thanks
Or buy a decent one at Ibrox and Rangers make money?It’s fast food for the masses though, so what you can whip up for less than £3 doesn’t really matter, does it?
I never once said “Rangers fans should put up with crap” - in fact i stated the majority of fans in Scotland put up with crap, so it’s you who’s absolutely all over the shop mate, you’re making stuff up now.
it’s that easy a money maker is it? So why is the grub absolutely dirge at every stadium in scotland?
If you want a sandwich then take a sandwich to the game. Buy one in the co-op or one of the many cafes around the stadium.
You are using McDonalds as a scale of how bad the food is at Ibrox - McDonalds is just as bad if not worse? What’s your point?
I said its shite all over Scotland so tell me where it isn’t? Stop calling me a liar and tell me what stadium has good food? I’ve visited most in Scotland and the best you’ll get is a Bridie if you want to go to forfar... and at that it’s still muck.
I suppose its subjective - you think McDonalds is a good comparison so that probably shows where we are at in our culinary expectations. Personally, I think McDonalds is junk and I wouldn’t feed it to my dogs.
You are missing the fecking point, completely. This isn’t isolated to Ibrox for the thousandth time, and no matter how many times you say “your saying Rangers fans should just accept it” - it won’t change what I am saying. Football food is and always has been terrible, around the country.
Same when we went to the rapid Vienna rangers match last year. It was excellent. It also didn’t look a difficult operation for a major football club to introduce. Their fans also possessed club cards where they could load up funds on the card and it gave them food discounts etc. The Austrian fan I was talking to in the queue ended up buying me and my son a beer using his card and wished us all the best for the game. As you say a pleasant area to be in.We went to visit the Allianz Arena a few years back, when in Munich. I'm not sure if it is the same for all sides of the stadium, but we were taken into a catering facility in the stand behind one of the goals. It was indoor, heated, with bench style seating. There were kiosks selling various types of foods (we tried the currywurst) and a separate bar area for beer. The food was also reasonably priced and was decent quality. It was such a pleasant area to be in, out of the cold. I didn't have to sit my soup on a shelf at almost head height, whilst I tried to empty the contents of my damp salt sachet into it.
You are using McDonalds as a scale of how bad the food is at Ibrox - McDonalds is just as bad if not worse? What’s your point?
I said its shite all over Scotland so tell me where it isn’t? Stop calling me a liar and tell me what stadium has good food? I’ve visited most in Scotland and the best you’ll get is a Bridie if you want to go to forfar... and at that it’s still muck.
I suppose its subjective - you think McDonalds is a good comparison so that probably shows where we are at in our culinary expectations. Personally, I think McDonalds is junk and I wouldn’t feed it to my dogs.
You are missing the fecking point, completely. This isn’t isolated to Ibrox for the thousandth time, and no matter how many times you say “your saying Rangers fans should just accept it” - it won’t change what I am saying. Football food is and always has been terrible, around the country.
I’m not arguing against better service at all, i’m arguing about folk blaming Rangers for poor quality food when it’s nationwide. It’s not like we are lagging behind anyone, there obviously isn’t any catering companies who offer quality food for football clubs. To say this is untrue is simply bullshit. The food everywhere is DIRGE. If it was better - yes I would buy it, but for now i’m happy to accept this isn’t an isolated instance and keep my money in my pocket.Or buy a decent one at Ibrox and Rangers make money?
Why are you arguing against better service and a better revenue stream for the club?
It won't change is what you are saying?
You'll have to explain how that doesn't mean we've just to accept it. You do realise in saying it's just shite and will never change you are actually telling us we should just deal with it?
Perhaps then you can tell us all why McDonalds isn't fit for your dogs, but you've happily ate food at all the stadiums in Scotland. Food that you describe as muck?
The sheer hypocrisy of that is off the scale.
You initially said stadium food was a UK-wide problem.
When the likes of London Stadium, Loftus Road and the new Spurs Stadium were mentioned, you rather hastily changed your tune and made it all about Scotland.
Could that be because, like me, you know decent food is possible, it can be affordable and it can be delivered to the size of crowd Ibrox holds?
As far as missing the point goes, we are Rangers fans on here. This is about what Rangers do. You seem willing to tolerate shite because it's 'what everyone else does'.
You seem content to argue against Rangers fans wanting higher standards.
It's an odd stance to have on a Rangers fans forum.
I’m not arguing against better service at all, i’m arguing about folk blaming Rangers for poor quality food when it’s nationwide. It’s not like we are lagging behind anyone, there obviously isn’t any catering companies who offer quality food for football clubs. To say this is untrue is simply bullshit. The food everywhere is DIRGE. If it was better - yes I would buy it, but for now i’m happy to accept this isn’t an isolated instance and keep my money in my pocket.
I have ate food at a lot of stadiums in Scotland because unfortunately my psychic powers don’t work at the weekends and I had to find out how bad the food is the hard way.
As for saying you need to accept it, i’m saying nothing of the sort. You do you, do whatever you want but i’m still standing by my statement that every stadium in scotland has shite catering... and i’m still waiting on you debunking that. You can twist it, bend it in to any statement you want - but it’ll never be “Rangers fans should just accept it”.
As for Uk wide, spurs have literally just built a state of the art stadium with restaurants in it, which is why I “hastily changed my statement” (that and the fact i’m sitting in the middle of fecking glasgow, not London) so of course there is the exception, unless you have a spare £700m lying around ffs.
And lastly. I’m not arguing against anyone wanting better standards. I’m arguing with the idiots saying that Rangers is at fault because the other stadia has better food than us (but can’t name one, funny that)
In what way am I making it seem tough? I’ve already said that there’s obviously no great alternative for catering or else i’m sure someone in Scotland would have got them in... what club have you enjoyed a meal at?It wouldn't matter if every other club was selling ebola on a sandwich. You're making having to sell decent, edible food like it's the Manhattan Project.
Lots of place do it. Rangers and our catering partners (chortle, chortle) don't consider it a priority. It should be.
In what way am I making it seem tough? I’ve already said that there’s obviously no great alternative for catering or else i’m sure someone in Scotland would have got them in.
I’m glad we are sorting it out as well, but folk giving the club a hard time for it need to engage their brain for a second.
Hahaha I’m in mate let’s do it. just kidding incase his lawyers are looking on hahaSomeone should kidnap Ashley and force him to eat that food for a week, if it's as bad as is said he'd abandon the retail case quick smart or die a slow death from indigestion .
As I said above, yes it would but it would lose moA Greggs franchise would make a much better job of this. Its s poor in the extreme
Contactless is a must.
Food sold around the concourse rather than 1 window.
Pop up stalls for example or American style vending with insulated bags.
You want a pie? One guy has them in his bag with a contactless reader. Ditto a sandwich, burger or hot-dog.
Pre-ordering is also a good suggestion, it works for Bar72. Obviously that eliminates having to pay in the moment as you'd pay online or through an app.
All that in turn will take pressure away from the kiosks.
And that's before you add more bodies because the sales would justify it.
We went to visit the Allianz Arena a few years back, when in Munich. I'm not sure if it is the same for all sides of the stadium, but we were taken into a catering facility in the stand behind one of the goals. It was indoor, heated, with bench style seating. There were kiosks selling various types of foods (we tried the currywurst) and a separate bar area for beer. The food was also reasonably priced and was decent quality. It was such a pleasant area to be in, out of the cold. I didn't have to sit my soup on a shelf at almost head height, whilst I tried to empty the contents of my damp salt sachet into it.
Why do we need catering? Can people not sit for 2 hours without stuffing shite into their face?
There are plenty options around the stadium before & after the match.
As I said above, yes it would but it would lose mo
Exactly, pop-up stalls, contactless as standard, Costa style coffee vending machines, efficient drinks vending - it all helps to eliminate the queues, brings more money into the club and enriches the experience. It's almost 2020 yet it's like a walk into the 80's when you go down to the concourse at half-time.
Please tell me you tasted the soup before you decided it needed extra salt.
You surely aren't one of these people who just puts salt on / in food without even tasting it first.
On another more serious note. If people thought the food was so bad they should have
a, Not bought it and
b, Reported their dis-satisfaction to the club.
Then the board could have gone to the supplier for failing to meet the service level agreement. If the supplier failed to then meet that, and in effect failed in the contract, this could have been dealt with before now.
I posted a link to the relevant statement earlier in this thread.
I named Dumbarton, Dunfermline and Kilmarnock in a post that you replied to FFS!I’m not arguing against better service at all, i’m arguing about folk blaming Rangers for poor quality food when it’s nationwide. It’s not like we are lagging behind anyone, there obviously isn’t any catering companies who offer quality food for football clubs. To say this is untrue is simply bullshit. The food everywhere is DIRGE. If it was better - yes I would buy it, but for now i’m happy to accept this isn’t an isolated instance and keep my money in my pocket.
I have ate food at a lot of stadiums in Scotland because unfortunately my psychic powers don’t work at the weekends and I had to find out how bad the food is the hard way.
As for saying you need to accept it, i’m saying nothing of the sort. You do you, do whatever you want but i’m still standing by my statement that every stadium in scotland has shite catering... and i’m still waiting on you debunking that. You can twist it, bend it in to any statement you want - but it’ll never be “Rangers fans should just accept it”.
As for Uk wide, spurs have literally just built a state of the art stadium with restaurants in it, which is why I “hastily changed my statement” (that and the fact i’m sitting in the middle of fecking glasgow, not London) so of course there is the exception, unless you have a spare £700m lying around ffs.
And lastly. I’m not arguing against anyone wanting better standards. I’m arguing with the idiots saying that Rangers is at fault because the other stadia has better food than us (but can’t name one, funny that)
Vending machines is a great shout.As I said above, yes it would but it would lose mo
Exactly, pop-up stalls, contactless as standard, Costa style coffee vending machines, efficient drinks vending - it all helps to eliminate the queues, brings more money into the club and enriches the experience. It's almost 2020 yet it's like a walk into the 80's when you go down to the concourse at half-time.
Dumbarton and Kilmarnock? So you agree this is a nationwide problem them, what with 2 out of how many having ChefWahoo standard grub? I’ve eaten at kilmarnock and if that’s what you class as quality food and service then we’ll just halt this conversation here, because we have different ideas of quality catering... feck coming to yours for dinner.I named Dumbarton, Dunfermline and Kilmarnock in a post that you replied to FFS!
You yourself nominated Forfars bridie as being better.
Now you don't have to wait for someone suggesting better, because you actually already did that. And while referring to others as idiots too!
Now given that you accept stadiums in England can offer better, and I've given a few examples in Scotland, perhaps you can rid yourself of the idea that no catering company can do better. They can do better, and they absolutely should.
I'll use Tartan Rocket as an example.
They supplied Ayr Racecourse with sandwiches, pies and sausage rolls for afternoon teas in hospitality areas.
Their produce was always a high standard, the customer feedback was good and these were the people spending the most money.
Again, it doesn't have to be high end dining, just simple food done right.
The cost of Spurs new stadium has nothing to do with the standard at their food kiosks.
The fact you completely ignored Loftus Road only highlights this. We've had mentions of a few lower league sides and yet you only focus on Spurs as if their catering can only be good because of their new stadium.
The idea that you need a spare £700m to make better food further shows how feeble your argument is.
I'll let you in on a wee industry secret. Spurs use suppliers who produce better. There's no other reason, it's still outsourced.
I feed 150 guys every day on a budget less than £1000 and would never produce anything as bad as an Ibrox pie.
That's quite some way from £700m.
Now you are saying your argument is against people blaming Rangers, well to remind you since you don't seem to realise, it's a Rangers fans forum discussing matters for Rangers fans.
Nobody cares about the filth, Falkirk or East Fife because none of them are our club.
Your constant 'but everyone else does it' bleating is not only boring and infantile, it is completely irrelevant to Rangers fans who attend Ibrox.
If you brought a pie back with you from Canada, it'd be hotter than the ones served at IbroxI think that we have kicked this one to death. Rangers can't do anything until the old contract expires so, it is the next one that we have to be concerned about. I don't know why I am getting concerned about all this as I live in Canada no but I do want Rangers to make as much money as we can. I used to be very happy with a pie and Bovril as were most of the fans back then but, tastes change and we want more for our entertainment buck so, we want better grub and at a reasonable price too.
My idea was for Rangers to auction off the contract to the highest bidder and they would want to make money from it.That is Rangers and the vendor.If Rangers want a slice of the profit then that would be built into the cost of the franchise after that, the vendor's profit is up to what they will charge the punters. Easy peasy as some chef said.
If you brought a pie back with you from Canada, it'd be hotter than the ones served at Ibrox
Rangers used to have their own burger vans outside on matchdays and even in the days of queuing for tickets at the old ticket officeQuite a number of grounds nowadays also offer catering options before even reaching the concourse area. Of course there are food vans outside Ibrox but none benefit the club to any great extent. Any review should include catering facilities at the busiest points on approach to the ground.
Correct .
Whatever we do , keep it simple . Nobody expects Egon Ronay standards of food , but we expect clean , fresh , reasonably priced simple refreshments at our home stadium .
Bottled water , sandwiches , sausage rolls for winter , decent pie for the traditionalists , bovril , fruit bags for kids , sorted .
No reason to go OTT but in 2019 nobody wants a scorched volcanic macaroni pie , a cold burger that tastes like its horse meat and been lying on a cold floor , horrible powdered soup etc .
People who say our food hasn’t improved in the last 30 years are wrong - it’s got far WORSE than 30 years ago .
I Think it is £3.10p£2.50 for a f3ckin pie, I don't go anywhere near the catering these days. Prices are shocking.
Yeah let's just plod along with the current unfit for purpose sevice
Presumably you must be satisfied with the 'same old shite' on offer
Your point about catering companies doing it better than us - is very valid though
Incidentally do you happen to know when we last requested bids from catering companies on the open market ?
Do you think another catering provider might be able to do it better ?
I understand we're at the end of a long running catering contract at the moment - shock horror - fans suggesting improvements to a poor service on a fans forum
Hardly surprising is it ?
If the food is a decent standard, more people buy it, it gives Rangers more leverage with contract negotiations and we should be able to command more money which in turn improves the club.
And yet the catering company isn't running it very well.
One of life's mysteries, I guess.
You've actually explained it yourself.You should read posts before replying. Where in my post does it suggest "plodding along" or that I'm happy with the current product? I'm saying the recurring cliche on here that "bringing it in house" is some kind of no-brainer solution to everything is daft. As to your point about seeking offers on the open market: 1) I can only go by what's been posted on here but I'd imagine it was 9 years ago when the current contract was signed 2) Maybe
This doesn't make any sense. We demand the current outfit produce better food, so sales go up and then we can demand more money off them when we renegotiate?
By what standard? I'd imagine they're maximising their profits as much as they can.
You can ask for tap water and they must provide this as my kids don't drink fizzy juiceYou can buy water in the main stand this season. £1.50 poured from a bottle into a plastic cup without a lid. Better that that nothing.
Doubt you can get anything for £1,The mark up on food is spectacular with the minimum mark up being 300%.
25,000 punters paying an average of £1.00 for a single item multiplied by 22 home games a season is a minimum income of £550,000 per season.
I’ve used ridiculously low numbers but even given for over head such as tax and staffing costs it’s not hard to reach the conclusion that there is a very lucrative income stream being utterly wasted.
By what standard? I'd imagine they're maximising their profits as much as they can.
The bit about Elior make £100K a gameYou've actually explained it yourself.
Elior improve the product.
Elior sales and profits improve.
Rangers can then charge more for the catering contract.
Obviously not the correct numbers, but if Elior make 100k a game x 25 a season that's £2.5m.
Let's say they give us £1.5m a season.
They improve products and sales rise to £150k a game x 25 in a season, they now bring in £3.75m in a season.
Rangers are then able to point to this improvement and ask for £2m a season meaning both club and contractor are sharing in the additional profit.
I'd be interested to know which part makes no sense.
Fag packet maths Robert.The bit about Elior make £100K a game
In all seriousness, I think the catering could be upgraded, not as easy as everyone thinks. Pretty sure it is one of the things the Board will be looking at. To be fair to the present Board, they have been left with a previous incumbent contract.Fag packet maths Robert.
Maybe if they sold Ham Rolls...