Ticket Centre
- Thread starter Blake281
- Start date
Uncle Albert
Well-Known Member
Have you been under a rock for the last 2 years
Blake281
Member
Why is this? And why is that helping?
TonySoprano
Well-Known Member
The ticket office only opens on match days.
WDYGH
Well-Known Member
They must work full time though surely?
They will get ticket enquiries all the time and will be involved in ballots for away tickets etc.
It is absolutely unacceptable if the ticket office are only contactable on match days.
Our ticket office is a f*cking shambles.
Uncle Albert
Well-Known Member
WDYGH
Well-Known Member
I’ve had email contact with them and they f*cking useless. I emailed in May and chased 3 months later as I’d had no response.
The latest contact I had they just stopped responding. Abysmal.
TonySoprano
Well-Known Member
Some of them will.
The biggest problem for the club is the number of staff. If the club want to move to email only then they need a lot more staff dealing with emails etc
falkirkbear
Well-Known Member
Its open today for piggery ticket pick ups due to the postal strike.
I’m still waiting for a reply to a query about SCF tickets
RangersEasyOK
Well-Known Member
People still buy the tickets though so they’re doing something right!
that’s how it works apparently…
WDYGH
Well-Known Member
People buy tickets because they love Rangers, not because of our ticket office being efficient or otherwise.
WDYGH
Well-Known Member
They are diabolical.
Uncle Albert
Well-Known Member
I emailed them this morning about a query and got a reply in 2 hours
Uncle Albert
Well-Known Member
Boddah
Well-Known Member
You’ve opened a can a worms mate.
I did.
Its open today mate.Was in earlier.
Uncle Albert
Well-Known Member
was the instant email back not just to tell you they've received it mate?
I had to take my bro over on Friday to get a replacement smart card, learning difficulties so incapable of doing it on his own, the guy that dealt with us was huffing n puffing throughout, total bellend.
‘What you here for, you order them online.’
Eh we were told to come over to get paper tickets printed off for tomorrow.
Och you’ve got QOS too, I’ll need to print that off as well then.
Gtf mate and do your job like the rest of us have to.
‘What you here for, you order them online.’
Eh we were told to come over to get paper tickets printed off for tomorrow.
Och you’ve got QOS too, I’ll need to print that off as well then.
Gtf mate and do your job like the rest of us have to.
No it says my message was blocked. The issue with having an incorrect seat in my basket for European games happened throughout all of last season. I've been on at the TO many times about it and it was only ever actually sorted when I could go in and speak to them in person, however I'm unable to do so this time before the deadline to purchase.
Uncle Albert
Well-Known Member
I'd maybe try from another email address if you can mate
cradletograve
Well-Known Member
Ticket 'centre' ?
Makes it sound like a big hub for all ticket enquiries, with an army of highly trained experts waiting on tenterhooks to answer even the most trivial enquiries.
You'd think after having just raised about £4m in sales from the qualifiers, and now seeking to remove another 7-8m from supporters accounts, they could have a few folks answering the phones.
Makes it sound like a big hub for all ticket enquiries, with an army of highly trained experts waiting on tenterhooks to answer even the most trivial enquiries.
You'd think after having just raised about £4m in sales from the qualifiers, and now seeking to remove another 7-8m from supporters accounts, they could have a few folks answering the phones.
Scarface
Well-Known Member
Perhaps there should be a dedicated CS team who can respond to queries outwith the games that folk can get a response to?
Few hours per week on a daily basis.
Just seems that there are so many that the club are inundated with no response.
I'm sure @Greg Marshall does his best and passes on fans concerns. He can't deal with every single email sent to him but passes it on to the relevent folk who can.
Whether either get a response is a lottery.
Few hours per week on a daily basis.
Just seems that there are so many that the club are inundated with no response.
I'm sure @Greg Marshall does his best and passes on fans concerns. He can't deal with every single email sent to him but passes it on to the relevent folk who can.
Whether either get a response is a lottery.
Khal Drogo
Well-Known Member
I know it might not be possible, but if you can, get over tomorrow as the ticket office will be open due to QOTS game. Might be easier talking face to face with someone
I’m not able to make it over and tbh I’m fed up having to deal with it face to face every single time. I just want them to deal with it once and for all rather than receive assurances each time that it’s sorted only for it to happen again.
Khal Drogo
Well-Known Member
Understand the frustration mate. If it was any other business you wouldn't deal with them
DerekSSR
Well-Known Member
They'll get back to you in 2023
Is that for the RSC collections mate? Sure I read on here that was the case but can’t find the thread now.
Sir_Ainsley_Harriott
Well-Known Member
Yet these dafties who somehow have gained employment with our ticket office all got a ticket for the Europa League final. Unreal.
There is no telephony option anymore, email them or go in on match days. Only options.
falkirkbear
Well-Known Member
Yeah, I picked ours up on Saturday.
Hopefully be available for pickup tomorrow pre-match then.
falkirkbear
Well-Known Member
Yeah, it was on the email they sent out about the ticket, I didn't get it as it went to our secretary but it had specific days on it, you'll be able to get it tomorrow no problem.
Valley Bluenose
RTV? Completed it mate!
Ticket Office is open on match days, and the day before match day, from 1000hrs. Other than that, it’s email.
Son Of Laudrup
Well-Known Member
It’s the same with Mygers, I’m trying to register for the first time for me and my wee boy and it keeps saying that I can’t as I’m already a member. I have a number from 3/4 years ago and that’s it , I’ve never signed up to mygers but want to now , but it won’t let me, I’ve emailed them but heard nothing, any help appreciated. Cheers
