Updates to RTV

mad4rfcme

Well-Known Member
Tried to log in to my rangers tv account there and it says email not recognised. I’m sure I read earlier in the week about people receiving emails about Rangerstv but I never received anything. Anyone know what the script is?
Me the same as above and not best pleased.
 
D

Deleted member 10704

Guest
This is very confusing. When I clcik on the link to buy tonight's game I am advised I have a subscription (true) and that I'd now be buying another subscription which would see me double billed. Am I denied buying tonight's match because I already have the £5 subscription?

You already have an active subscription, starting a new subscription will result in you being billed multiple times, if you wish to change the subscription check in My Account to see if you can upgrade your existing subscription.

No option to buy with my present subsctiption.
 

DerekTheElephant

Well-Known Member
Only Rangers could do this on a day when there’s a game. Honestly, it defies belief. I’m going to the game, but I suspect there’s going to be a lot of unhappy bears later when they go to watch the match.
Exactly. Why do this the day of the game? Baffling. I still can't get in to my account as my email isn't recognised. No reply from support.
 

Camy

Active Member
No emails received and don't think I can log in at the moment. Hope it's sorted before tonight :(
 

Fat Larry White

Active Member
Didn´t recognise my email, couldn´t reset password, got the generic reply. Looked out the confirmation email from 2012, but I don´t think it´ll help.
 

GEODGC

Well-Known Member
Official Ticketer
Exactly. Why do this the day of the game? Baffling. I still can't get in to my account as my email isn't recognised. No reply from support.
Absolute madness. Surely it would have been a better idea to email everybody advance notice, then implement it with a week until the next match? That would have given them a week to iron out any teething problems, registration issues etc.
 

Recoba

Well-Known Member
Official Ticketer
Tried to log in to my rangers tv account there and it says email not recognised. I’m sure I read earlier in the week about people receiving emails about Rangerstv but I never received anything. Anyone know what the script is?
Try re-setting your password and it should work
 

williewoodburn

Well-Known Member
I take it no one is able to open anything yet (too early) by clicking on tonights game ?

I know I'm being impatient but itching to know I'm going to be able to watch it.
 

blueronnie

New Member
I had to re register. I didnt have an active subscription.
Even with my vpn on there is no link to buy tonights game as a one off.
It is there - audio or video but both are greyed out.
If I go the subscibe page as a previous poster sauggested I only get the option of the £5 or £24 sub. No option for a one off game.

So have they managed to turn on geo location or somethng else so that even with a vpn on you cant view the live game? (unless you physically are overseas)

I would say dont subscribe to the £24 monthly option expecting to get live games in the UK (using a vpn) until we see if its going to work with a vpn
 

dougieb

Member
This is very confusing. When I clcik on the link to buy tonight's game I am advised I have a subscription (true) and that I'd now be buying another subscription which would see me double billed. Am I denied buying tonight's match because I already have the £5 subscription?

You already have an active subscription, starting a new subscription will result in you being billed multiple times, if you wish to change the subscription check in My Account to see if you can upgrade your existing subscription.

No option to buy with my present subsctiption.
Cancel your current subscription by clicking button.
Make sure you are in a different country
Refresh or close and reopen whilst in your new country
purchase options open
purchase
 

Fondablondes

Well-Known Member
I managed to update my £17.25 subscription easily. Just one question @Valley Bluenose I can see the game tonight is available in audio and video. The links to order, even though I don't have to, aren't live and take me nowhere. Is this just because it's early and I don't need to purchase?
 

HMS.Temple.Garden

Well-Known Member
anyone know when we can buy tonights game?

Can't seem to find the option and the audio and watch tabs are grayed out meaning you can't click on them.
 

dublinbluenose

Well-Known Member
I take it no one is able to open anything yet (too early) by clicking on tonights game ?

I know I'm being impatient but itching to know I'm going to be able to watch it.
I’ve been on it and watched a few videos.the two boxes with a choice of audio or tv and both have pictures on them and not grey as it was at first
 

GimmeShelter

Well-Known Member
Official Ticketer
No emails as I guess my email address was never registered?

Re-registered and everything working fine on safari on a MacBook Pro

I really like the new layout
 

HMS.Temple.Garden

Well-Known Member
Tried here? I can see tonights game with my VPN set to France

I have mine set to Germany and when I click on your link I get this message above the subscription options

You already have an active subscription, starting a new subscription will result in you being billed multiple times, if you wish to change the subscription check in My Account to see if you can upgrade your existing subscription.
 

Pancake123

New Member
I managed to update my £17.25 subscription easily. Just one question @Valley Bluenose I can see the game tonight is available in audio and video. The links to order, even though I don't have to, aren't live and take me nowhere. Is this just because it's early and I don't need to purchase?
Try going to here to order - the buttons that say Live Video/Live Audio are only links to go to the live feeds when the game stream starts later
 

Fondablondes

Well-Known Member
Try going to here to order - the buttons that say Live Video/Live Audio are only links to go to the live feeds when the game stream starts later
Cheers mate, but I don't need to order as I'm on the unlimited package. I guess the links will work later.
 

williewoodburn

Well-Known Member
I’m on Safari, tried what everyone has suggested and still no joy. It’s a farce.
I gave up on Safari this afternoon...have never liked it to be honest. I've downloaded Opera on my Macbook Pro and all seems to be working fine now. I guess the proof will be in the pudding just before ko !!!
 

teddy_bears

Well-Known Member
Im not able to log in with my old account details. It asks me to send a password reset to my email even though its the correct password, ive not received the password reset emails yet.

Anyone else having this problem.
 

SoGo

Well-Known Member
Just went into my TV's (LG) browser. Complete mess. Logon does not work and not one video works. Looks like will need to watch the game on PC and hdmi it to the TV. Previous solution wasn't great - but this is terrible.
 

Pancake123

New Member
Just went into my TV's (LG) browser. Complete mess. Logon does not work and not one video works. Looks like will need to watch the game on PC and hdmi it to the TV. Previous solution wasn't great - but this is terrible.
Maybe chromecast when the stream goes live?
 

DoubleWhopper

Well-Known Member
Official Ticketer
This is the future, you guys keep telling me.

maybe for professional operations like Amazon prime it is.

But when it comes to watching Rangers, its important to me that I can watch a game without any dramas, seemless and hassle free. I’m looking forward to just pressing a button on my remote tonight.

Meanwhile RTV still is telling me now my email doesnt exist. And there are people on here who would tell you in all sincerity that you should be toiling with this service over the convenience of watching it on a TV broadcaster.
 

Pancake123

New Member
Not from a phone (log in not visible on an Android Phone). Might work from my lamptop via chrome, however always think via HDMI looks a bit better quality
Yeah I definitely go hdmi over chromecast. not relying on a wifi signal to link it up
 
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