Agreed. I was definitely thinking of getting the hoodie.I’d love one of the unsponsored hoodies or some of the other casual stuff that they have in store, but I live 500 miles away.
Not hugely bothered, I try and avoid FOMO and it is saving me money, but it is money Castore and the club are definitely missing out on.
Thankfully they put in clauses that Sports Direct were unable to match and we got rid of Ashley. I don't think anyone else was willing to.
A company that's growing and will suffer issues as it expands. It's the midst of a pandemic which was always going to have an impact. That's not to ignore the issues, of course.
I'm not sure what's wrong with 'in store exclusives' either. It's the flagship store at the stadium. We want the foot traffic.
I'm sure all of the stuff will come online in due course.
Thankfully they put in clauses that Sports Direct were unable to match and we got rid of Ashley. I don't think anyone else was willing to.
A company that's growing and will suffer issues as it expands. It's the midst of a pandemic which was always going to have an impact. That's not to ignore the issues, of course.
I'm not sure what's wrong with 'in store exclusives' either. It's the flagship store at the stadium. We want the foot traffic.
I'm sure all of the stuff will come online in due course.
That is it in a nutshell the product quality Is good but the service levels do not match the quality of the productI’ll start by saying there’s much to admire about our partnership with Castore.
The quality of the items I have, and have seen, are superb.
And, let’s not forgot, the most important thing of all – we’re 100% free from Mike Ashley’s clutches.
However, I’m getting really fucked off with nothing being available online.
Is Rangers Store exclusive a euphuism for we’re unable to meet our stock commitments?
Castore deserve many plaudits... but, for me, the lack of availability online is very poor – particularly for a challenger company that prides itself on being digitally native.
I also believe stock levels in the store at Ibrox leave a lot to be desired.
We have a worldwide fanbase absolutely desperate to part with their money.
We need Castore to meet this desire – and as soon as possible.
The Castore guys seems very happy to chat to the fans, so I’d be really interested to hear from Castore and/or the club about when they’ll be able to provide a level of service that adequately meet fans’ demands.
As I said, there’s so much to be happy about with this deal – but let’s not be afraid to call it out when things aren’t good enough.
And, in my opinion, Castore have seriously been found wanting when it comes to the subject of stock availability, particularly online.
Let’s hope there’s a big improvement in this area before too long...
It’s been an indifferent start from Castore. Some great things, some poor things. The pandemic is a valid excuse but it only washes in some instances.
Nike and Adidas don’t seem to be affected by the pandemic and Bayern, Barca, PSG, Chelsea strips etc have been on sale for numerous weeks. I’d imagine they’ll also have bigger sales throughout the world than ours.
However..... it’s a free hit and learning curve for Castore this summer imo. They live or die by their performance next summer.
I hope it works out as their gear is decent quality. My reservations from the outset about their ability to supply demand still remain though.
I bought Castore golf apparel prior to our kit launch, it came next day with DHL. Not sure why they decided to go with Hermes? - £££ saved, pure & simple
The local Hermes driver was binned, he would store his parcels in a roof rack and come to the door with a rollie in his mouth. The parcels also stunk of of cigarettes and oil. That's how amateurish Hermes are.
That's one problem in a list of them.
We've five years of them so they had better get it right.
They seem ambitious so I'm sure they will be doing all they can to improve their all round service.
I honestly reckon it's only about 30 directly employed and that includes all the retail shops, staff, marketing and social media, designers, the 2 brothers AND customer serviceI'd interested to know how many staff they have.
I thought the same but would expect that to be ramped up to coincide with the women's side starting back in OctoberAlso their womens/ladies selection ain't that great or well stocked, I thought I was being over critical but its 2020 and we have a womans team, I have two daughters and money to spend .... I'm hoping we get more tbh
I bought Castore golf apparel prior to our kit launch, it came next day with DHL. Not sure why they decided to go with Hermes?
The local Hermes driver was binned, he would store his parcels in a roof rack and come to the door with a rollie in his mouth. The parcels also stunk of of cigarettes and oil. That's how amateurish Hermes are.
That's one problem in a list of them.
I can only go by my experience of them so far. They took a lot of money off me on July 1st. They’ve blanked me ever since. They’ve absolutely no customer service, no phone number but they have four different email addresses but reply to none of them. I just want my cash back now but they don’t even have a procedure for that.
Think it's fair to say people who bought jerseys in the pre-order and still haven't had them delivered (or are now having orders cancelled) have shown more than enough patience.Quality over quantity all day long, and a bit of patience...
I get the impression that the "In store Exclusive" stuff is just what I would call padding to buy themselves a little more time to produce more shirts.I think after the debacle which was the pre release of the home kit they’ve proven themselves too small for a club our size. The “In Store Exclusives” is also a lot of shi te as there are plenty of us who cannot get to the store.
Foolish to fire ahead with further product launches when there are missing/cancelled orders from the home top.
A half arsed store only 3rd kit launch is terrible for a club like ours.
Altogether, 3 kits in 8 days or so given all that is going on seems a bit gung-ho.
The priority should be resolving outstanding orders asap and getting the online shop fit for purpose, given that it is the number 1 source of income, merch wise.
There will be teething problems, but honesty, clarity and action from Castore will go a long way.
Doesn't help when arseholes decide to leak the images before the club and castore can launch it properly. Still, some will do anything for a retweet or a like.
This.I think they genuinely thought "Right, demand will be like Tranmere Rovers but a bit higher..."
This.
I think they thought tinpot Scottish club and genuinely had no idea of the magnitude of it all.
I know they said all the right things but let's face it, who wouldn't.
They can talk the talk and charm us but people have seen through it.
Most people in England do tbf.I very much doubt they thought we were a tinpot Scottish club tbh.