mdingwall
Administrator
Castore Rangers Supporter Update
“It has been brought to our attention that a small number of the Pro Home Shirts have been dispatched early and in error through the Rangers online Store (these being different to the replica shirts, which are made in Turkey). This shirt was released in error as the Pro shirt (made in China) is not due for general release until 24th August. It is heartening to see that the comments are positive about both variants, however, we apologise for the confusion caused.
We would also like to address concerns highlighted regarding the Junior Lifestyle sweatshirts, which were sold in limited numbers in the Rangers Store. In order to meet both the high demand and short timescales required for an August release, the decision was taken to outsource the manufacture of this product to a third party, which is not common practice for CASTORE. This has caused some upset amongst fans, for which we apologise unreservedly. This item has now been withdrawn from sale and, should a refund be required, please speak to the security staff at the Rangers Store and they will allow you straight into store. Our staff will then be on hand and will of course be happy to action this for you.
Finally, we would like to reassure supporters we are planning to restock the Toddler kits as soon as possible. It has taken longer to re-stock this item but it will be available online and in store by the end of October. We are also working closely with the club to produce some infant/baby ranges. An infant/baby replica shirt is also in the pipeline although an exact date for release is still tbc.
We would like to again thank you for the your overwhelming support during the early days of this partnership, we are looking forward to building on the largely positive feedback. We would like to reassure you that CASTORE remains firmly committed to producing high quality products and are pleased to report that the feedback we have received thus far has been extremely complimentary on the vast majority of our Rangers items.
In the short period since our launch on 1st August, over 120,000 packages of Castore x Rangers have been successfully delivered to 35 countries. We remain humbled by the incredible support of the Rangers fans and are fully committed to delivering a best in class merchandise and retail operation that this famous club can be proud of.
We continue to welcome your feedback to assist us in refining and improving our products and services as our partnership progresses. We look forward to participating in a number of supporter forums in the coming weeks set-up by the club.”
“It has been brought to our attention that a small number of the Pro Home Shirts have been dispatched early and in error through the Rangers online Store (these being different to the replica shirts, which are made in Turkey). This shirt was released in error as the Pro shirt (made in China) is not due for general release until 24th August. It is heartening to see that the comments are positive about both variants, however, we apologise for the confusion caused.
We would also like to address concerns highlighted regarding the Junior Lifestyle sweatshirts, which were sold in limited numbers in the Rangers Store. In order to meet both the high demand and short timescales required for an August release, the decision was taken to outsource the manufacture of this product to a third party, which is not common practice for CASTORE. This has caused some upset amongst fans, for which we apologise unreservedly. This item has now been withdrawn from sale and, should a refund be required, please speak to the security staff at the Rangers Store and they will allow you straight into store. Our staff will then be on hand and will of course be happy to action this for you.
Finally, we would like to reassure supporters we are planning to restock the Toddler kits as soon as possible. It has taken longer to re-stock this item but it will be available online and in store by the end of October. We are also working closely with the club to produce some infant/baby ranges. An infant/baby replica shirt is also in the pipeline although an exact date for release is still tbc.
We would like to again thank you for the your overwhelming support during the early days of this partnership, we are looking forward to building on the largely positive feedback. We would like to reassure you that CASTORE remains firmly committed to producing high quality products and are pleased to report that the feedback we have received thus far has been extremely complimentary on the vast majority of our Rangers items.
In the short period since our launch on 1st August, over 120,000 packages of Castore x Rangers have been successfully delivered to 35 countries. We remain humbled by the incredible support of the Rangers fans and are fully committed to delivering a best in class merchandise and retail operation that this famous club can be proud of.
We continue to welcome your feedback to assist us in refining and improving our products and services as our partnership progresses. We look forward to participating in a number of supporter forums in the coming weeks set-up by the club.”
