One example of how it working in England - Newcastle United
How the ballot will work
An email will be sent to eligible supporters and they will need to ‘opt in’ to the process by following the email instructions. You can find further details on relevant processes here:
Matchday FAQs
The club will let supporters know when they have been successful and once allocated to a named supporter, tickets are not transferable to others.
Photo ID checks will take place on arrival to the stadium and supporters will be turned away if their photo ID does not match the ticket.
Acceptable forms of photo ID include passport, photo driving licence, national identity cards and professional photo ID.
If supporters have opted-in but later decide they no longer wish to take part in the ballot, they can opt-out at any time by emailing
boxoffice@nufc.co.uk.
A different matchday
As we introduce Covid-19 protocols to keep you and others as safe as possible, your matchday experience may look and feel very different.
Accordingly, we ask all supporters to review the matchday protocols in place before deciding whether or not to register at this stage.
All supporters who wish to attend are required to:
• Complete a health questionnaire within the 72 hour period prior to kick off
• Provide their details to enable NHS Track & Trace
• Sign up to a new Supporter Code of Conduct outlining measures implemented to support our overriding objective of keeping supporters and participants safe, including maintenance of social distancing, good hand hygiene and wearing a face covering at all times, unless exempt.
• Inform the Club if their health circumstances change and refrain from attending the stadium on match day if possible exposure to Covid-19 is suspected.
Make an informed choice
To help eligible supporters to make informed decisions about whether or not they would like to attend, and to find out more about the ticket ballot and how to apply, we have compiled all the key information in one place.
Please visit nufc.co.uk/return-of-fans