BORGUEBEAR
Well-Known Member
Is anyone else still waiting on last nights programme being delivered?
Yes, It hasn't made it down our way yetIs anyone else still waiting on last nights programme being delivered?
I’m the same (Club Deck Box). Replied to that email today and let them know I hadn’t received any for probably last 6/7 games. I’d definitely like a copy of the one we have when 55 is won.I was receiving programs (Bar 72 season ticket) until the run up to Christmas. Haven‘t has one since and no comms, no digital program, no nothing.
It’s not a big drama to me, but for those that collect programs it must be frustrating.
I am also in B72. I understand that those who took a refund/credit on their ST cost are no longer issued with programmes.I was receiving programs (Bar 72 season ticket) until the run up to Christmas. Haven‘t has one since and no comms, no digital program, no nothing.
It’s not a big drama to me, but for those that collect programs it must be frustrating.
Oh that’s interesting. I definitely didn’t do that so wonder what’s happened.I am also in B72. I understand that those who took a refund/credit on their ST cost are no longer issued with programmes.
Same...ordered every programme before yesterday from Reach sport and they always turned up on timeordered one thru the new website, not arrived yet.
I didnt though and stopped receiving.I am also in B72. I understand that those who took a refund/credit on their ST cost are no longer issued with programmes.
You should email Hospitality and find out why. Communication has generally been poor. They did not inform B72 ST holders that this was the policy. I have a few mates who only found out after they got in touch first.I didnt though and stopped receiving.
I emailed them yesterday after receiving the initial email mate. Ill post the outcome on here budYou should email Hospitality and find out why. Communication has generally been poor. They did not inform B72 ST holders that this was the policy. I have a few mates who only found out after they got in touch first.
Same mate...still no programme for me
i know post is well slow, id prob expect it to arrive Monday now mateSame mate...
Is anyone else still waiting on last nights programme being delivered?
me either not sure wtf is going on now..Still not recieved
who is honouring previous orders mad with reach is it Rangers taking on those orders or is reach still fulfilling it
me either not sure wtf is going on now..
yeah still waiting
@Greg Marshall
can you answer Greg are reach honouring the order's still due are or the new set up doing it?
reach are no longer involved. If you have an issue email webmail@Rangers.co.uk who can
Yes, as per the club statement on it all subscriptions will be fulfilledso Rangers have taking on reach orders?
Yes, as per the club statement on it all subscriptions will be fulfilled
I'm still waiting on the Kilmarnock one but eventually got St Johnstone. The service has gone downhill considerably since the change as I usually had them the day before for the weekend or the day of the game for mid week. I suspect the issue is with the distribution rather than printing and was probably why we went to Reach in the first place.
This is the reply that I got when I asked about the last one so don't bother emailing webmail@Rangers.co.uk
Thank you for your email.
All subscriptions and previous purchases completed with Reach PLC for recent and upcoming programs will still be honoured. You’ll receive these upcoming programs as they are sent to print, closer to their respective matchdays.
Any queries relating to delivery of programs can be directed to admin@lslitho.com
Kind regards,
Andrew Smith
Let me know how you get on mate, I had to email about my st Johnstone programme not turning up and they resent me a copy by which time the original one had turned up so I’ve a spare copy you can have.I am still waiting on st Johnstone as well as Kilmarnock email Rangers they bounced me over to litho who have replied that Rangers send a spread sheet and programmes get posted 3 days before some one ain't telling the truth
I got a reply just now from the printer about my subscription saying they are printed and posted 2 days before and they have asked rangers if they can do it 3 days before. So it looks like it is taking a week to get here and that's Southern Scotland so hardly some remote island. Nothing else takes that long to get hereI am still waiting on st Johnstone as well as Kilmarnock email Rangers they bounced me over to litho who have replied that Rangers send a spread sheet and programmes get posted 3 days before some one ain't telling the truth
I got a reply just now from the printer about my subscription saying they are printed and posted 2 days before and they have asked Rangers if they can do it 3 days before. So it looks like it is taking a week to get here and that's Southern Scotland so hardly some remote island. Nothing else takes that long to get here
Agree mate every programme this season from reach arrived on time, St Johnstone turned up a week late and Killie yet to arrive.its shocking service
Reach were on the ball mostly I don't mind if it comes maybe the Monday after match if it's a weekend game
Think we binned Reach.Mine has come today, I’m in Liverpool so assumed when it was done by Reach (who’s address is a two minute walk from mine) that was why I often got it the day before but clearly that wasn’t the case as others received their’s then too.
Looks like I’m going to have to give it till Wednesday after a weekend game now before it comes.
I don't think that will be a problem as it is far easier to print and box them than it is to mail them out individually. I don't think they can cope with it compared to Reach who deal with most of the big English clubs too such as chelsea, liverpool, everton, spurs and man utd. They also did man city tooWe did, that’s what I’m saying when we were with reach we got it a day early or on game day, looks like with the new people it’ll be about 3 days after the game.
How these people are meant to cope with demand when we’re back at the game and they’re sold outside the ground I don’t know.
Let me know how you get on mate, I had to email about my st Johnstone programme not turning up and they resent me a copy by which time the original one had turned up so I’ve a spare copy you can have.
This is what I want to do also.Will you be able to buy a full set of the printed programmes at the end of the season?