Onetruesaxon
Well-Known Member
was it as much as 50000?
I thought it was 10000
I thought it was 10000
I read it was 50,000.was it as much as 50000?
I thought it was 10000
Oh yeh! Did they not say they would?!And they’re not even wearing the champions top.
This one will be out to buy after the game no doubtAnd they’re not even wearing the champions top.
YupOh yeh! Did they not say they would?!
Probably still waiting on the delivery from Castore!
I'm wondering if we wouldn't be allowed to wear it as the badges would be a different colour to the shirt we registered at the start of the season?And they’re not even wearing the champions top.
Champions gold kits aren’t being worn during game but will be for trophy lift.
19 days and counting from the promised 1st may dispatch date and still no tops. Are they hoping we just forget about it.As I mentioned earlier before the game, we will be wearing it for the presentation. Jimmy told the marketing team right at the start we wouldn’t be allowed to wear it for a game but it fell on deaf ears.
Thats shocking mate, mine turned up on Saturday morning 14 days late..19 days and counting from the promised 1st may dispatch date and still no tops. Are they hoping we just forget about it.
I ordered Adult and Child together and they arrived together on Saturday morningWondering if it’s the kids sized tops that are the issue.
Has anyone received a child size top with the CHAMPIONS 55 in gold on it yet?
We’ve successfully received 4 adult tops that were preordered, but the one order that hasn’t been fulfilled/received yet has 1 adult and 1 child on it.
19 days and counting from the promised 1st may dispatch date and still no tops. Are they hoping we just forget about it.
It's an adult and child size i'm waiting for .I went through this with the original pre order of the home top release too. Incredible that any company can give this level of customer service.I ordered Adult and Child together and they arrived together on Saturday morning
It’s a shambles @Empire.That’s a shocker. Especially as Castore gave a large number of them to the club for players and staff. I don’t mean the ones that got worn for the display, they also got one too (no name and number on it) in a commemorative box.
I know some players have put it on social media but I’ve seen what players and staff got up close for their champions shirt. It’s a lovely display box it comes in. I kind of feel fans should have got this as well rather than it come in a wrapper the same as normal kits.
All Champion Shirts were due for dispatch from the 1st May. Due to the phenomenal response we are currently working hard to get all orders delivered to the supporters.
As you are experiencing a longer delay for your delivery than some, we have refunded 20% of the fee paid for the shirt. Please allow up to 3 business days for this to show in your account.
Please allow up to 7 business days for your order to be delivered.
It’s a shambles @Empire.
Myself and immediate family ordered 6 in total from the first batch within minutes of going onsale.
Myself and grandson (2 season ticket holders) are the only 2 still waiting for ours.
Been fobbed off in replies to emails. 7th May response email stating “We can confirm your order is being processed this week and we anticipate delivery early next week for you” (before Aberdeen game).
Then another email reply on the 14th May saying
I just wanted our tops for presentation of the trophy as was advertised, not a 20% refund.
And as I said, we’re still waiting for our tops today - 20th May.
Thanks @Empire. Not on LinkedIn unfortunately.That’s terrible. Sorry to hear this.
I don’t know if you are on LinkedIn but Bisgrove and the Beahons are very active on there. I’d DM them directly if you are getting nowhere.
Thanks @Empire. Not on LinkedIn unfortunately.
Just a complete shambles.
Don’t sell a commemorative top to be worn on the last game of the season and advertise it with a dispatch date then fail to deliver on your timescale.
They KNEW the demand for this top would be HUGE. They had EIGHT weeks from it going on sale (and knowing the first batch had sold out) to getting them dispatched.
They haven’t delivered the tops to some people and it’s now almost 11 weeks. Why such a long turnaround to fulfill orders? That’s almost 3 months.
Sorry @Empire, meant for the fans to wear it on day trophy was being presented.Can’t disagree with any of that to be honest. It’s just not good enough.
On your point about it being advertised to be worn on the last game of season - the marketing team and Castore both ran with that and right from the start Jimmy Bell was telling them it wouldn’t be allowed due to registration laws with the SPFL but yet it was still advertised as saying it would be worn. (of course everyone thought for the game, not just trophy presentation)
Update, Tops finally arrived today and order form shows they were only posted on the 20th so yet again more lies from CastoreAbsolute shambles yet again from Castore 20 days has now past with hehaw but silly emails saying they were overwhelmed they took our money and knew they could not fulfil the orders
I ordered an adult and kids top in the first batch. Still waiting. Went through this with preorder fiasco as well. Honestly lost for words at the customer service from castoreI got 2 in the second batch, must be due soon?
I got 2 in the second batch, must be due soon?
Lovely!FINALLY received our 2 Champions 55 tops today.
Happy grandson and happy gran.