Greg Marshall
Well-Known Member
While they predicted there would be a significant response from the supporters, they didnt estimate quite how much it would explode and they admit that they were caught out by it on occasion. They have recruited a 400% increase in customer service staff to respond to fans and as of tonight they are now responding to emails sent yesterday so have caught up on the backlog.
This simply isnt true. I am still waiting on a reply to my emails two weeks ago as well as a another from Monday.
forward that on to me slo@rangers.co.uk and I’ll flag up for response.