Valley Bluenose
RTV? Completed it mate!
You have clicked on the Create New Account link rather than try to enter your login details I assume? See post #13.Telling me I've got an invalid email address.its defo the same one I've always used
You have clicked on the Create New Account link rather than try to enter your login details I assume? See post #13.Telling me I've got an invalid email address.its defo the same one I've always used
Many thanks again VB, as always you are very helpful. I'll give it a few days, see if it works out before i stress myself out again.Might not apply but a post from the SLO on the other thread:
We are aware of a delay in activation emails for users with Yahoo, AOL and Sky email addresses being sent through. The team are working on it and we will update as soon as possible.
Also seems to be a delay in Verify emails coming through due to backlog.
You sure mate? No updated App on Apple App Store yet as far as I can tell.The new app has updated but having trouble signing in.
The App isn’t working and won’t until the new update later this week.
You did click on the Create New Account link rather than trying to enter your login details in the text fields didn’t you?
Instructions here:
Shouldn’t take a few days mate. Hopefully you get it tonight or tomorrow morning.Many thanks again VB, as always you are very helpful. I'll give it a few days, see if it works out before i stress myself out again.
I tried this and they don’t recognise my “my Rangers” account.I followed the instructions here and I can sign in now. Basically you have to register a new account and RTV links it to your current one. It would have been nice if they'd given advance warning of that.
Did you follow the routine I outlined in post #13 mate? You need to click on Create New Account as the first step.I tried this and they don’t recognise my “my Rangers” account.
I’ve never known Rangers websites to be user friendly!
Am on Android.It signs in but there is no content.You sure mate? No updated App on Apple App Store yet as far as I can tell.
EDIT: Looks like Android has updated but not Apple yet.
See post #128 mate. Sounds like you should be seeing content.Am on Android.It signs in but there is no content.
Did you follow the process in the Edit to post #13 mate? You need to click on Create New Account and once you’ve done it you need to Verify it from the email they send you (might take a while to come through and might go to Junk).I’m getting the following , wonder if it’s as it’s late at night, maybe someone has to link accounts.........Your email has not been confirmed. We hope to have this resolved very soon, so please try again shortly.
I'm seeing nothing.I go into the apps permissions and it says no permissions required.I then click it on then it says no permissions allowed.No option to change it.See post #128 mate. Sounds like you should be seeing content.
Anyone else had a browse through the new app? I think it's brilliant.
I’ve registered and got the authorisation email. All sorted on that front.
I’m a season ticket holder, and not a RTV subscriber. I don’t have confidence that they will link my new registration to my season ticket access. Won’t find this out till the next game.
The joys. Previous experience suggests this won’t work.
I posted instructions at one point, however there may have been someone else who did this.
Anyone with an android mobile device can download the app from the Google play store and then upload the APK to Dropbox etc. If I had an android device I’d be happy to do this, but I don’t unfortunately. Happy to guide a poster through this though... it’s fairly straightforward.
Did you follow the process in the Edit to post #13 mate? You need to click on Create New Account and once you’ve done it you need to Verify it from the email they send you (might take a while to come through and might go to Junk).
Yeah mate, created new account with current account details, got the email, when clicking the link in the verify email,it gives me the message aboveDid you follow the process in the Edit to post #13 mate? You need to click on Create New Account and once you’ve done it you need to Verify it from the email they send you (might take a while to come through and might go to Junk).
My *guess* is that those who have sideloaded it will need a new APK file in order to update it. That's going to take a while because somebody will need to source it and upload instructions on here I think. Can't recall the name of the poster who initially provided the instructions. Was it @Careca ?
Prove what?New app?
Prove it!
Re-registered, but not got the activation email (requested twice). I’ve checked my junk folder and I’m also signed up for marketing emails. Will leave it for a bit and contact Rangers if it still doesn’t come through.
Think I may have posted how to sideload the apk but it’s my brother whose the brains of the operation. Will give him a shout.
I’ve been watching all season on a firestick on the preloaded Internet app. Just click, go to rtv webpage, login to rtv and it saves the username and password. All still there the next time you use it.
See my post above mate. New app version already available and I’ve installed it on my shield tv but won’t open when installed.I just posted on the other thread but thought I’d put it here to for visibility.
The new android APK is available now already (version 1)
mini stalked it in my Nvidia shield and when I tried to open it, nothing happened. Looks like Shield users are goosed for sideloading and instead will have to use the web browser version.
If anyone can get it to open I’d love to hear back from you.
It’ll be really interesting to know what type of email account everyone that’s having issues are using.
I was one of those with problems and I use yahoo for my RTV account.
If most of them are Sky, Yahoo or AOL then it’s just a case of waiting until RTV irons out the issues with those email types.
Guess it’s a case if doing as they say and ‘try again shortly’. Clearing cache/cookies and restarting the browser might help.Yeah mate, created new account with current account details, got the email, when clicking the link in the verify email,it gives me the message above
Apple App hasn’t updated so I’m stuck for advice. Seen a couple of others post about the new Android App. Maybe they will help.I'm seeing nothing.I go into the apps permissions and it says no permissions required.I then click it on then it says no permissions allowed.No option to change it.
Takes 2 minutes mate - via website at least. Most - not all - of those having issues haven’t read the message to click on Create New Account.I get that they are trying to update and improve things.... but why do it now? Surely to %^*& the close season is the time to do this.
I know mate. I’m pretty tech savvy and can work out most things if I have a problem, but the lack of confirmation email was annoying me.This is what frustrates RTV users. You follow the instructions but it doesnt work. Then you get the usual put downs on here making out that you must be thick because someone else did it and it worked. Lo and behold you then find out there's an issue that the IT whizz kids hadnt anticipated. But you're still classed as thick.
I know mate. I’m pretty tech savvy and can work out most things if I have a problem, but the lack of confirmation email was annoying me.
Finding out the issue was at their end made me feel better. Thankfully Greig heled me out by getting my confirmation sorted. After that it was easy enough to log in and get it sorted.
Yahoo, AOL and Sky according to the SLOs post #155.Im still waiting. Yahoo might be the issue.
I’d say so mate. As I said, I pm’d Greig Marshall (I think it’s in the other thread about the new website and app)Im still waiting. Yahoo might be the issue.
Ha ha, I knew you’d be on top of this mate. Well played!On iPhone I followed the instructions on email and received a confirmation. On my iPhone I just deleted the RTV app and logged in on the Firefox browser without issue.
Then went to RTV app on my Samsung tablet where I kept getting kicked out. Deleted the RTV app and reinstalled an updated version and it worked first time.
Silk browser worked fine on the new .../tv#/ address too.
No problems in Bear Country
Out of interest, what macOS and Safari versions are you working with? RTV works fine for me on Catalina with Safari v14. I was helping a fellow Bear the other day and he was on Yosemite and Safari v10, and RTV would not work on that version of Safari.
Yahoo, AOL and Sky according to the SLOs post #155.