I returned my Champions top which I ordered the minute it came out - was planning on getting it framed. No chance - The quality was abysmal. Embroidery was squint, letters different sizes and the white bar at the neck was also squint. This was the first time i'd seen a Castore Rangers top up close - I was shocked. It looked like a knock-off.
Followed the return instructions on the receipt... Order number not recognised. Contacted Rangers Store Concierge and got the bounce back email saying go to Hermes and return it. Wasn't sure who to return it to - Rangers or Castore. Eventually got an email back from Rangers Store to say send it back to Castore. Then had to PAY to return this piece of crap through Hermes and now it's gone missing and nobody will take any responsibility for it. So I'm now down the price of a shirt, the price of delivery and the price to return it with only the vague hope of getting the price of the faulty shirt back.
This is simply not good enough. They are fleecing the fans with shoddy, but expensive gear and don't even have the customer services in place to deal with their shambolic quality control issues.
I'm done with Castore.