Buying Games on RTV

MacGyver

Well-Known Member
Hi all,

Sorry if it’s been covered, I couldn’t see it anywhere.

I’m in Australia and I’ve bought the £60 RTV package which gives access but doesn’t give live games as with the time difference I’d not be able to watch many live anyway. I assumed the ones I’d be able to watch, like tonight’s one against the sheep, I’d be able to buy individually. I can’t see that option on RTV.

Anyone know if there is an option or am I stuck unless I pay the £240 option?

cheers.
 

Valley Bluenose

Well-Known Member
Go to the Buy & Subscribe tab. That’s how you buy individual games as well. Should be an option on there alongside the Unlimited (overseas) option you see.
 

Valley Bluenose

Well-Known Member
@Valley Bluenose Do you know if you can have multiple devices logged into the 1 RTV account.

Looking to share it with my old man?
Now there's a question ha ha.

The Ts & Cs say you can only be logged in on one device at a time. However, in the past when I've been 'problem solving' I have been logged in on multiple devices with no issue.

Word of warning though, there was a poster on here about two weeks ago who said he'd been logged in on two devices and, as a consequence, his account was locked. Taking him at his word there would clearly then be a risk. Maybe they are looking to clamp down given increased numbers during the VST period?
 

EndOfDays

Well-Known Member
Now there's a question ha ha.

The Ts & Cs say you can only be logged in on one device at a time. However, in the past when I've been 'problem solving' I have been logged in on multiple devices with no issue.

Word of warning though, there was a poster on here about two weeks ago who said he'd been logged in on two devices and, as a consequence, his account was locked. Taking him at his word there would clearly then be a risk. Maybe they are looking to clamp down given increased numbers during the VST period?
Ooft, can't be risking the legacy price so he's on his own. :D
 

Valley Bluenose

Well-Known Member
Ooft, can't be risking the legacy price so he's on his own. :D
Its a tough one. As I say I've never had a problem - and was genuinely logged in on multiple devices trying help folk with iPads etc whereas I use a desktop - but these are different times, and a new provider. I'm not sure I'd take the risk now either.
 

BajanBear

Well-Known Member
I have to agree. It is pathetic to navigate. The fact that you cant log in to your account from home page of main site is shocking
Frustrating to the point I no longer bother with it and instead rely on other streams meaning Rangers miss out (despite me being in UK and using a VPN). As for not being able to log on from the home page, that's just rude.
 

Valley Bluenose

Well-Known Member
Tried that only shows the yearly available
Provided you are overseas or have your VPN on then the Buy and Subscribe tab should offer you today's game plus a variety of 3 subscriptions. If you are not seeing that then either you are neither overseas/on a VPN - or you've forgotten to refresh the page after you turned the VPN on.

The Live Video button is now active by the way - and you can also buy the match from there at this stage - but its only the placeholder page that's streaming for now. Moving pictures about 15 minutes before kick-off normally.
 

Valley Bluenose

Well-Known Member
I'm in Australia genuinely. I logged in as I always do. Nothing to do with VST. I could listen to audio feed but video would not kick in.
That's weird then. Only reports I've ever read of that are not being overseas/VPN. I assume you do have the Unlimited subscription or bought the match on PPV? If so, fire off a complaint.

When you go to the Buy and Subscribe tab does it offer you the overseas options out of interest?
 

LOL 133

Well-Known Member
Frustrating to the point I no longer bother with it and instead rely on other streams meaning Rangers miss out (despite me being in UK and using a VPN). As for not being able to log on from the home page, that's just rude.
Im the same though I do still pay the monthly subscription. I managed to log on today after about 5 attempts then settled down to watch the game on an illegal stream as its far more reliable. When I checked my mobile RTV wasnt working. Message said it was an unauthorised country even though I was using a VPN.

A friend tells me he can get a set top box for me that has everything for a one off payment of £200.
 

LOL 133

Well-Known Member
I'm in Australia genuinely. I logged in as I always do. Nothing to do with VST. I could listen to audio feed but video would not kick in.
I had all sorts of issues too when I lived in Oz. People said it was my equipment despite me having unlimited wi fi and a new Sony smart tv. I was paying the full monthly subscription. Tried contacting support. Waste of time. You'll need to have patience and wait until they make things easier to manage.
 

Valley Bluenose

Well-Known Member
I bought todays' live game to watch on Thursday ( not watch on Thursday)and could only lisen to the feckin thing, RTV are shit since the messed about with it, no problems lat season with it.
Couple of questions. Excuse me if they seem obvious. You were on the RangersTV website and not the 'live' website I assume? You are either overseas or using a VPN to appear overseas? What do you see when you click on the Buy and Subscribe tab - does it list the unlimited option at £240? And, finally, if you login and then go to Account does it show in there that you purchased the match?

As always, I had absolutely no issues today. However, you're the second poster to mention this 'audio only' issue so I'm intrigued.
 
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WeeJohnnyGreer

Active Member
I had all sorts of issues too when I lived in Oz. People said it was my equipment despite me having unlimited wi fi and a new Sony smart tv. I was paying the full monthly subscription. Tried contacting support. Waste of time. You'll need to have patience and wait until they make things easier to manage.
... do I detect a common denominator :oops::cool:
 

WeeJohnnyGreer

Active Member
Problem solved. Im getting a magic box installed tomorrow. It costs £200 but I can cancel all subscriptions. That will save me about £43 per month.

Its a shame but RTV just isn't worth the hassle for me.
Little do you know your RTV issues/problems are only the start - boxes/sticks have a whole new universe to to explore ... and get lost in :oops::eek:.
You'll soon find out if your WiFi is up to snuff.
Best of British to you mate :))
 
Bought the game for 9.99 GBP on my phone and navigating the site was a nightmare AS USUAL.
Eventually got round to logging in 5 times and getting to see tha game after it had started
 
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