I’m going to ask again as I never seem to get a proper answer.
Ive not purchased anything from Castore before they partnered with us and since so can’t comment on quality etc.
My question is - out of say every 1000 orders how many do we believe have went wrong?
Anyone I know personally who has purchased products have all been satisfied with the quality, service etc but when you come on here it’s the total opposite.
Do we think this thread is a fair reflection on the majority of peoples opinions regarding the castore deal or is it a case of the minority making the loudest noise again?
I’m going to ask again as I never seem to get a proper answer.
Ive not purchased anything from Castore before they partnered with us and since so can’t comment on quality etc.
My question is - out of say every 1000 orders how many do we believe have went wrong?
Anyone I know personally who has purchased products have all been satisfied with the quality, service etc but when you come on here it’s the total opposite.
Do we think this thread is a fair reflection on the majority of peoples opinions regarding the castore deal or is it a case of the minority making the loudest noise again?
Interesting readingCouldn't help but have a wry snicker while reading this earlier. Remind you of anyone?
Welcome to Your Bland New World
Why do disruptive startups slavishly follow an identikit formula of business model, look and feel, and tone of voice? Because it works, sort of.www.bloomberg.com
Blands are underdogs. Although funded by angel investment, venture capital and private equity, blands present as scrappily un-corporate.
Blands need a narrative. Rarely do blands declare: “We were founded to exploit a niche and leverage venture capital until the target of our disruption buys us out.” Instead they proffer origin stories that mash up indie-movie “meet cutes” with aspirational “grail quests”.
Central to many bland narratives is personal exasperation with the existing options.
Somebody just posted this vid
I'll try again
Embedded media from this media site is no longer available
%^*& it, I give up
Here is the video link you were trying to post:
Rangers home kit
Doesnt seem like a legit castore top to me, castore logo is embroidered, would suggest to me its a cheap fake and poster is trying to muddy the waters
Looks like a fake and he sounds like a mentally challenged too.Here is the video link you were trying to post:
Rangers home kit
Doesnt seem like a legit castore top to me, castore logo is embroidered, would suggest to me its a cheap fake and poster is trying to muddy the waters
That was my first instinct - pape spidey sense was ringing off the chart.Looks like a fake and he sounds like a mentally challenged too.
Here is the video link you were trying to post:
Rangers home kit
Doesnt seem like a legit castore top to me, castore logo is embroidered, would suggest to me its a cheap fake and poster is trying to muddy the waters
i done exactly this yesterday (wed 9/9) the staff were more than willing to help, i got the black top, took it home and ironed it inside out to solidify the sponsor and print. More than happy although my refund hasnt came thro on my cc yet, mind you it was only yesterdayI took my teen sons pre order home top back to the shop and had a look at the black top. The quality was night and day. I told a guy on the floor that i wanted to swap as i was unhappy with the quality. He offered no argument and told me to go to the tills and id be sorted.
I told the girl at the till that it had been washed once. (I dont know why i blurted that out....must be the Presbyterian in me) .
I felt that she hesitated a bit when i told her this but continued the exchange.
I had to buy the black top afresh and then she processed a refund on my preorder home top.
I was satisfied.
Final update:
Finally got my refund in my account for my returned home top via Hermes from 8th of August.
Minus the 2 delivery fees obviously
Maybe not the place to ask but does anyone know if the store has anything for 6/7 year old yet
Final update:
Finally got my refund in my account for my returned home top via Hermes from 8th of August.
Minus the 2 delivery fees obviously
Hope I can say the same come Monday. Returned my top back on August 6th. Got a refund on Monday there, but its still sitting as pending in my paypal account 7 days later...
Was told it was pending because of MY paypal, but a quick google tells you a pending refund is down to the sellers bank account...
Well I for one don’t have any complaints regarding the quality of all the strips plus the trading gear and the castors range as I have purchased all of the strips available to us and also the training gear and I definitely don’t have any problems with any of them the only thing I can say is they got cot out by the large demand of all the strips and other items by the Rangers fans their suply was very slow in keeping up with the demand but as they had only got had the contract for three months Before the Big launch now that they see the demand of the products they have now upgraded their supply chain and employed more staff in all departments in the company as the Rangers fans demand did blow them away now they are starting on next years strips and have unreservedly apologiesd to us all for all the problems that irised with their productsSame mate I dont disagree. I just think theres more constructive ways to go about it.
Here is the video link you were trying to post:
Rangers home kit
Doesnt seem like a legit castore top to me, castore logo is embroidered, would suggest to me its a cheap fake and poster is trying to muddy the waters
I’m going to ask again as I never seem to get a proper answer.
Ive not purchased anything from Castore before they partnered with us and since so can’t comment on quality etc.
My question is - out of say every 1000 orders how many do we believe have went wrong?
Anyone I know personally who has purchased products have all been satisfied with the quality, service etc but when you come on here it’s the total opposite.
Do we think this thread is a fair reflection on the majority of peoples opinions regarding the castore deal or is it a case of the minority making the loudest noise again?
It was stated at the meeting the other night that they'd had circa 3000 returns. From 100,000 items. So a 3% return rate. Industry 'standard' is apparently 2% returns.
Its too many, clearly, and their customer service has been appalling. Whilst it horrendous for the folk involved its not the 'majority' or even a 'sizeable minority' that some refer to.
Not sure I agree SL. Our Main Sponsor should be handled by the Club not C1872. The Club should be able to answer any questions C1972 ask, within reason. The Club should also be demanding things be put right if people are unhappy.The meeting should be the two guys from Castore, James Bisgrove and Club 1872 – and the video should be released to our support.
Anything else is a cop out.
Not sure I agree SL. Our Main Sponsor should be handled by the Club not C1872. The Club should be able to answer any questions C1972 ask, within reason. The Club should also be demanding things be put right if people are unhappy.
some of the language being used on here sounds like a mixture of genuine complaints and some shit stirring suggesting Ashley is still involved, which is just nonsense.
Not sure why there’s some kind of breakdown between the Club and C1872 as they always seemed to be ok with each other up until recently.
It was stated at the meeting the other night that they'd had circa 3000 returns. From 100,000 items. So a 3% return rate. Industry 'standard' is apparently 2% returns.
Its too many, clearly, and their customer service has been appalling. Whilst it horrendous for the folk involved its not the 'majority' or even a 'sizeable minority' that some refer to.
One of my mates in earlier said it was stocked up.Anyone been to the shop the last few days.
What have they got in stock.
Yep mentally challenged behaviourThat was my first instinct - pape spidey sense was ringing off the chart.
Be about right for that mob to go to the effort of creating a fake video like that.
They aren't obsessed though, oh no....
Which is what is wrong with alot of our support.I was in castores corner, until i’ve just taken my away top out the wash and the letting on the inside and the RFC/Castore logo is now peeling off, only washed it about 3/4 times..
It’s against the law to withhold the delivery fees from refunds under the distance selling regulations.Final update:
Finally got my refund in my account for my returned home top via Hermes from 8th of August.
Minus the 2 delivery fees obviously
Was in yesterday and bought the home top.Anyone been to the shop the last few days.
What have they got in stock.
Which is what is wrong with alot of our support.
You were in the corner of con men who have ripped off many of our supoort because you thought you were one of the lucky ones that wasn't affected.
Some of the excuses and garbage in here throughout this shit show have been pathetic and has proven one thing, that there is no solidarity for our fellow fans.
Some make it so easy for folk like Castore to treat our fans as they do.
It’s against the law to withhold the delivery fees from refunds under the distance selling regulations.