I’m on my iPad and just tried there, I was getting RTV to load but getting a blank screen when actually trying to play videos. Played about a bit and it’s Crystal that was stopping me watching anything, I disabled that and everything is playing ok now. Have a mess about with your content blockers, it will be one of them that’s the issue.RTV videos won’t play on my Ipad Pro, can anyone help with this. It worked fine up until yesterday.
Many thanks for the advice, Valley Bluenose’s tip seems to have done the trick. Do you know if it’s best to keep the “ request desktop” button off at all times?
Try this on your iPad. Go to:
Settings - Safari. Scroll down and find Request Desktop Site. Expand it and set the slider to OFF.
Refresh your page in Safari and try again.
For some reason, as of this morning, this ‘glitch’ has appeared.
Courtesy of Valley Bluenose
Yup, that’s the solution I stumbled upon - by chance. I haven’t noticed it have an impact on other sites as yet.
This only changed on Friday morning so I expect we will get a load of posts on it tomorrow as folk tune in for the game.
No idea if the change that caused this is at Apple’s end or RangersTV’s. However, I do note another poster say he had the same issue with sites other than RangersTV, which suggest an Apple change, @GEODGC mentions adblocker and I do have one (AdBlock plus) but the change above was the simplest solution for me. And easily ‘fixed’.
I’ve emailed support@rangerstv.tv and made them aware of the issue and the ‘fix’.
Mate thanks but what’s the fix for other browsers eg Chrome / Opera ?
Cheers man . I’m iPad and use non-safari browser but it’s cool I will use the native Safari for RTV games cheers again.
Glad you are sorted mate. After making this change you should have no issue on Safari.
I'm intrigued though that you suggest this impacts on other browsers as well. I'd just assumed it was only affecting the inbuilt Safari browser. You have tried playing RangersTV video on these browsers and they've failed I assume?
Also acts as a wee bump for this thread as we get nearer to kick-off.
Your fix is now being issued by RangersTVSupport. Received this reply.
Well done VB.
“Due to a recent Apple update some videos are showing a white space where you would usually see the RTV Player.
Please follow the below steps for a temporary fix.
Go to:
iPad Settings > Safari. Scroll down and find Request Desktop Site. Open it and set the slider to OFF.
Refresh your page in Safari and try again.”
I had this problem which didn’t sort after the update but the gurus at RTV told me what to do and it sorted it, the advice being exactly as described in the second post
As an Old Fart, I’ve been wanting to buy RTV, however all the obstacles to be undertaken on our Apple products, plus wanting to put it onto a Panasonic Smart TV, is beyond me. I’ll wait and see if they overcome these problems, sad as it looks very good.
TBH there's no issue viewing RangersTV on *most* Apple products. I watch on iPad and even iPhone when I don't have access to a desktop or laptop. The primary issue since the introduction of the new player is an 'incompatibility' with AppleTV - which I assume you want to use to get it onto your television set, just like many others.
They've hinted that this might be resolved when they release the long-awaited App for RangersTV. I'm not confident I have to say. You are probably right to hold off for now. They suggested the App may be released before Christmas.
I’m going to get RTV and VPN soon. I don’t have any of the equipment yet so what’s best to buy for watching on tv? I have an iPhone. I’m going to get a new tv as well so I’ll be starting from scratch.A wee bump for those who changed their iPad Settings when this glitch appeared. It’s fixed now, so you can restore your Settings to what they were formerly:
Settings - Safari- scroll down to ‘Request Desktop Site ‘ and expand it then set the slider to ‘on’ (green).
I’m going to get RTV and VPN soon. I don’t have any of the equipment yet so what’s best to buy for watching on tv? I have an iPhone. I’m going to get a new tv as well so I’ll be starting from scratch.
I’ve got a laptop that I rarely use so that sounds ideal. Do I just download a vpn onto the laptop?Well, some find it unwieldy, but the best way for watching on a tv is to hook up a laptop with an HDMI cable. It’s easily the option that produces the fewest problems.
Failing that, another decent way is to get it to your TV by streaming it on your iPad/iPhone connected to the tv via an AppleTV device. However, since they introduced the new player, casting to AppleTV hasn’t been working for most folk. That might be addressed when they release the App, which was promised to arrive before Christmas.
In all honesty, right now, I’d hang onto your cash until we get the App and get some feedback on how it performs. If it works with AppleTV then a second-hand AppleTV box might be the way to go - unless you can pick up a cheap laptop from somewhere.
I’ve got a laptop that I rarely use so that sounds ideal. Do I just download a vpn onto the laptop?
Perfect. Thanks mate.Yes mate. Find a VPN and download it. Their website should have instructions on how to set it up and use it. Some simply use the free VPN that’s included with Opera browser. Others can advise on that but it might be a decent, and simple, start point for you. I do find that those who have the most problems seem to be those using free VPNs though.
If you decide to pay for one, the ‘best’ appear to be ExpressVPN or NordVPN. Look out for deals and be aware that the longer the period you subscribe for the cheaper it will get. A three year sub to either of the 2 I mentioned should be available at around £3 per month or less. Whatever you do, don’t pay month by month or it costs a fortune. Most also offer a free trial, some for a week or more. Try before you buy sort of thing.