Scottish Cup Semi Final emails/issues with ticketing website again

[Raptors]

what’s the points threshold for the semi final ?

1,278+

 

[Numanloyal]

In this day and age that Rangers online ticketing website is Pathetic at best

 

[Msm]

If you meet all the requirements and have enough points why can't rangers just allocate you a ticket instead of going through this?

Does anybody with the requirement ever not take a ticket? Just send them out.

1 hour and 20 minutes so far of internal errors, password wrong (it's not), don't have the requirement (I do), payment timed out. Website is a disgrace.

 

[Gers55]

Managed to finally book mines at 13:06 & the confirmation email has just come through. Took over 2 hours.

 

[6Counties]

RSC allocation

Category​	Maximum Tickets per category​
A+​	7​
A​	6​
B​	4​
C​	3​
D​	2​
E/F​	2​

No complaints at that allocation

 

[GazzaNumber8]

Internal error now passed that , now approve payment and takes me back to my basket … patching it until they fix it.

 

[Der Bomber]

Well that's 3 and a quarter hours of my life I'll never get back

Me too m8. What an absolute shambles that ticket site is. Disgraceful!!

 

[Uncle Albert]

I was literally in and out in 2 minutes

A lot better than usual

 

[Slipshod]

Finally got one for North Stand. Just as well I'm retired as it took the guts of three hours.

 

[Laudrup1]

Now got "please choose a payment option" flashing a big red box and no option to select a card in the area it's asking you to do it in.

 

[amabluestar]

Apparently I have a ticket to purchase, but son didn't. (He will be getting mine.)
Niece and nephew both got tickets, but the other guy who comes with us didn't get one.
Looks like I will be driving them to Hampden and going back to pick them up after the game.

 

[Skylon Niagara]

RSC allocation

Category​	Maximum Tickets per category​
A+​	7​
A​	6​
B​	4​
C​	3​
D​	2​
E/F​	2​

Is this for the semi?

 

[CoplandTel]

Gave up, will need to try again tomorrow, shambles of a site !!

 

[Der Bomber]

Anyone got any tips how to get by the failed log in screen? I’ve tried my Rangers number and my email address multiple times now.

Do you just keep trying and eventually you get in?

Yeah m8, I tried about 10 times, then all of a sudden it logged me in after another attempt.

 

[Numanloyal]

Well that's 3 and a quarter hours of my life I'll never get back

Same

 

[govan_derriere]

Is this for the semi?

Yes

 

[Khal Drogo]

I was literally in and out in 2 minutes

A lot better than usual

Same mate. I usually wait til second day but randomly tried about 10 minutes ago on the off chance the site was quieter. No problem

There should be a unique code though for those eligible. Would make things easier for everyone

 

[hunter1rfc]

Has anyone had to enter payment more than once.

14 times

 

[mccoist405]

VIP ballot nice and easy, applied for semi and aberdeen.

 

[Jim Smith]

Kepp getting internal server error … shambles

Same here I just kept refreshing and it worked. Probably more by luck than judgement.

 

[dublinbluenose]

Is this for the semi?

Yes

 

[Skylon Niagara]

Yes

Cheers mate. They’re good allocations if you consider overall allocation is lower. Not sure any bus could complain

 

[govan_derriere]

Corporate ballot info out.

Dear VIP Client,

From 3.00pm today, you will be able to register on our website for the ballot for the following games:

Aberdeen FC v Rangers FC - Sunday April 23rd
Scottish Cup semi – final - Rangers FC v Celtic FC Sunday April 30th

Supporters should note that the overall ticket allocation to the Club for the Scottish Cup semi - final match is lower than for the recent Viaplay Cup Final.

The deadline for applications for both fixtures is Thursday March 30th at midnight. This will allow us to contact you with an outcome from the ballots for both fixtures on Friday March 31st.

I have eventually registered for both ballots. I note that there is no concession ticket available for the semi-final.

 

[RangersLoyal1990]

Over 2 hours for me and still no email confirmation.

 

[TheStLouisBlue]

Started my quest for tickets today at 12:27 and finally got them paid for and confirmed at 15:28!!!!!!!!

 

[dublinbluenose]

Cheers mate. They’re good allocations if you consider overall allocation is lower. Not sure any bus could complain

I am pleasantly surprised at the rsc allocation,although we do tend to find its where a lot of the restricted view tickets end up on rsc allocations but it’s a ticket at the end of the day.

 

[Wheels]

Me too m8. What an absolute shambles that ticket site is. Disgraceful!!

That's the lengths we have to go to for an ok seat in a stadium thats not fit for purpose

 

[Skylon Niagara]

I am pleasantly surprised at the rsc allocation,although we do tend to find its where a lot of the restricted view tickets end up on rsc allocations but it’s a ticket at the end of the day.

People should move along a bit or stand on the stairs further along

 

[Briggsybear]

Finally got one for North Stand. Just as well I'm retired as it took the guts of three hours.

Me too,bloody disgraceful.

 

[Briggsybear]

Finally !!!! after 3 hours and 6 mins. I wonder if any other club has a system as bad as ours is?

 

[london_bluenose]

Think it went through but haven't had a confirmation email yet, presumably this is the case for a lot of people?

 

[kilbirnie bear]

Think it went through but haven't had a confirmation email yet, presumably this is the case for a lot of people?

My confirmation came through about 15 mins after securing a ticket at 2 pm

 

[Slipshod]

Finally !!!! after 3 hours and 6 mins. I wonder if any other club has a system as bad as ours is?

Fans of other clubs wouldn't put up with the shambles we have got. Pay your money and don't complain seems to be the Rangers way.

 

[Ali59]

After 3 hours the fourth payment gave me a reference number, phoned my bank to check if other payments had failed, looks likely but will check over next day or so.
What a complete crap system, don’t mind waiting to log on but once in the number of issues is unreal.
The system needs a complete overhaul

 

[Briggsybear]

Think it went through but haven't had a confirmation email yet, presumably this is the case for a lot of people?

Yeah mate. I took a photo of the confirmation just in case.

 

[ronaldieu]

Don’t know why folk can’t get through their head that when 15k+ are trying to all use the same ticket website at the same time there is going to be problems. If you are having issues trying to buy them just wait until later on or tomorrow or even the next day. It’s precisely why the club don’t just give us a 12 hour window to buy them.

Why not improve the website infrastructure so that it can handle the volume of traffic which it knows it is likely to receive?

 

[Mview83]

Ordered 2+ hours ago. Money taken still no email.

 

[DechmontLoyal]

Think it went through but haven't had a confirmation email yet, presumably this is the case for a lot of people?

got the transaction number on screen at about 13:10, and the -£39.00 transaction appeared in my bank app at the same time. No email confirmation yet though

 

[Bishyblue]

Ordered 2+ hours ago. Money taken still no email.

Same for me mate

 

[hunter1rfc]

Don’t know why folk can’t get through their head that when 15k+ are trying to all use the same ticket website at the same time there is going to be problems. If you are having issues trying to buy them just wait until later on or tomorrow or even the next day. It’s precisely why the club don’t just give us a 12 hour window to buy them.

Why should fans?

The website should be up to the grade to deal with that amount of traffic on it

£1 or more every time you buy online as well fucking joke for that shite site

 

[Salsabear]

Managed to finally book mines at 13:06 & the confirmation email has just come through. Took over 2 hours.

I’ve not even had an email saying I’m eligible (1331 & 1326 points) yet.

 

[Blue and white ‘75]

Just got email confirmation of my ticket bought

 

[Laudrup1]

Don’t know why folk can’t get through their head that when 15k+ are trying to all use the same ticket website at the same time there is going to be problems. If you are having issues trying to buy them just wait until later on or tomorrow or even the next day. It’s precisely why the club don’t just give us a 12 hour window to buy them.

There's no issues when 15k+ login to buy tickets from Ticketmaster for a concert.

The system isn't fit for purpose and hasn't been for nearly two decades now.

It's a disgrace this regime have sat on it for more than 5 years now and not upgraded it.

The flaw in your plan is that anyone waiting beyond today is guaranteed to only have a West Stand ticket option left.

There's no need for it to be as bad as it is and it's not the fans fault it's a shambles.

 

[MLF1972]

Anyone had any success bypassing the friends and family “can only purchase one ticket” error. Mate and his wee girl have 100% been allocated tickets but despite the usual update basket option it will not allow him to purchase tickets

 

[William The Vaper]

Fucking farce hope we get put out so don’t need to do that again for the final

 

[rossgers]

An absolute fucking joke.

 

[student_loyal]

Fucking farce hope we get put out so don’t need to do that again for the final

Whit? There’s a lot of shite on here but fuck me that takes the biscuit.

 

[Scott grfc72]

Website is just spinning at the ticket selection part what a shambles this is.

 

[Scott grfc72]

What was wrong with them taking the money they have your card details

 

[leroyjohnson]

Can’t process one never mind two tickets for my Dad and I. Keep getting the error that only one ticket can be purchased when I’ve only got one in my bloody basket!

Anyone got a workaround for this?