Season Ticket Renewals are now live - check E-Mails

[rangeral]

I’m assuming if you’re on auto renew (I’m on 4 monthly payments) the payment will just come out at beginning of May as stated in email and it’ll take new system a while to catch up

I’m terrible with technology so this new stuff were all supposed to do bang on deadline time is making me anxious but we’re all in the same boat

Yes on autorenew 4 payment plan

But it has changed as you could actually pay for the season ticket in full - it was the only way to sign up to the CCCS if on autorenew

 

[EastEncBear]

I've reset my password but the new site has created a new (different) Rangers number and also says ' no subscriptions found that can be renewed at this time'
Anyone else had this issue?
Cheers

Aye, same is happening for me. Dropped an email to Rangers via the 'Contact Us' page - see what they say.

 

[Staunch blue 72]

2 x payments taken here from a card that’s not attached to my online account (used to be but hasn’t been used in a while), strange.

MyGers is charged to whatever card you used to buy it last year

 

[Arran Honey Pear]

Aye, same is happening for me. Dropped an email to Rangers via the 'Contact Us' page - see what they say.

Still waiting to hear from them.

 

[Stuger90]

Anyone that has dropped them an email should try the contact us form from the Ask Rangers part of the new ticket system. Used that and 10 minutes later had a response where as my email for last week is still unanswered.

 

[The Railway Bear]

MyGers is charged to whatever card you used to buy it last year

How do you change it?

 

[Stokeloyal]

Had no email at all regarding renewal yet, normally do the 4 month thing. Is there a new email address to ask please?

 

[Stuger90]

Had no email at all regarding renewal yet, normally do the 4 month thing. Is there a new email address to ask please?

Have you tried https://ask.rangers.co.uk/

 

[RSB1872]

Has anyone had any Mygers money taken today?

 

[DartfordRSC]

Can you still just go to the ticket office and renew?

I'm on the 4 payments so I've auto renewed, but the old man pays upfront and cannot get the renewal password email.

 

[The Railway Bear]

Has anyone had any Mygers money taken today?

Yes.

 

[Valley Bluenose]

Can you still just go to the ticket office and renew?

When it’s open, yes you can.

 

[das]

Has anyone had any Mygers money taken today?

One of our three has been taken and they all come off the same card

 

[Staunch blue 72]

How do you change it?

You can’t. You’ll basically get an email if the payment fails, then you need to log in and renew that way

 

[womble3]

How do you change it?

Don’t think you can

 

[Blue As]

Has anyone had any Mygers money taken today?

Our two both taken,same card.
(The payment run takes 24 hours to process)

 

[BORGUEBEAR]

One of our three has been taken and they all come off the same card

One of our two and same card as well

 

[clubdeckcharlie]

I've had one of two taken (same card)

 

[Ally’s Golden Boot]

Has anyone had any Mygers money taken today?

My sons payment is pending, nothing for me yet.

 

[Lisa52]

Hi I have been trying to renew my ticket since Friday. I have followed the link - changed my password. I then click renew and it says no subscriptions to renew. Can anyone help me with this please?

 

[Arran Honey Pear]

Hi I have been trying to renew my ticket since Friday. I have followed the link - changed my password. I then click renew and it says no subscriptions to renew. Can anyone help me with this please?

I'm having the exact same problem - plus seems to have given me a new Rangers Number!
I've emailed the contact address plus sent a message to the Ask Rangers section on new site.

 

[Lisa52]

I'm having the exact same problem - plus seems to have given me a new Rangers Number!
I've emailed the contact address plus sent a message to the Ask Rangers section on new site.

Iv emailed & messaged the Ask rangers too. Its infuriating. Tried on 3 different devices too, my friends having the same issue.

 

[CoplandTel]

I’m on auto renew 4 monthly payments, when am i able to renew cccs? Thanks

 

[M@x]

Hi I have been trying to renew my ticket since Friday. I have followed the link - changed my password. I then click renew and it says no subscriptions to renew. Can anyone help me with this please?

Having the same issue.

 

[Stokeloyal]

Have you tried https://ask.rangers.co.uk/

Done it, many thanks

 

[PaulieGualtieri]

I'm auto renew. Just went onto the new site there, tried to enrol in cccs 24/25 and it's not taking me onto the page when you click on the tab.

 

[Carsonstarayr]

I'm auto renew. Just went onto the new site there, tried to enrol in cccs 24/25 and it's not taking me onto the page when you click on the tab.

If you click on your profile page there should be alerts asking you to enroll.

 

[Staunch blue 72]

I'm auto renew. Just went onto the new site there, tried to enrol in cccs 24/25 and it's not taking me onto the page when you click on the tab.

You’ll only be able to add CCCS once your season ticket has actually renewed. You can either do it manually and enrol then or just wait

 

[PaulieGualtieri]

You’ll only be able to add CCCS once your season ticket has actually renewed. You can either do it manually and enrol then or just wait

Yeah was just thinking probably need to wait until payment comes off.

 

[Staunch blue 72]

Yeah was just thinking probably need to wait until payment comes off.

That’s the easiest thing to do mate, wait til it’s all calmed down a bit

 

[Arran Honey Pear]

Hi I have been trying to renew my ticket since Friday. I have followed the link - changed my password. I then click renew and it says no subscriptions to renew. Can anyone help me with this please?

Ok - a few like you and me mentioned this issue.
I've just solved it by noticing that when I was logging in the My Rangers Number field was defaulting to my email address - when I changed it to my Rangers number I got through fine, was able to reset the password and renew.
Hope that helps.

 

[Stokeloyal]

It's saying I have no active tickets to renew ? I've emailed but is there a quick fix pls ?

 

[Valley Bluenose]

Ok - a few like you and me mentioned this issue.
I've just solved it by noticing that when I was logging in the My Rangers Number field was defaulting to my email address - when I changed it to my Rangers number I got through fine, was able to reset the password and renew.
Hope that helps.

@EastEncBear @Stokeloyal @max @Lisa52 - see the above from @Arran Honey Pear regarding the 'no subscription to renew' message. @rangeral did I see you post you had this issue as well?

 

[Stokeloyal]

@EastEncBear @Stokeloyal @max @Lisa52 - see the above from @Arran Honey Pear regarding the 'no subscription to renew' message. @rangeral did I see you post you had this issue as well?

Cheers but I've reset my password using my Rangers number and it still says it

 

[sheabo]

I couldn’t see renewal deadline on email, can anyone advise?

 

[RangersLad1983]

When it’s open, yes you can.

Do you know how much an adult ticket for the broomie rear is next season

 

[si72]

I couldn’t see renewal deadline on email, can anyone advise?

May 3rd.

 

[Valley Bluenose]

Do you know how much an adult ticket for the broomie rear is next season

Sorry mate, I've no idea. Somebody will be along to help though I'm sure.

 

[Womble72]

Do you know how much an adult ticket for the broomie rear is next season

£507

 

[RangersLad1983]

Cheers but I've reset my password using my Rangers number and it still says it

I reset my password and had a message on webmail telling me that they have linked it to my e mail when I press forgot password no email link reaches me ,I'm heading into the ticket office tomorrow.

 

[Ally’s Golden Boot]

Does anyone have an email address to contact the TO? Contacted them via the app on Saturday as it won’t allow me to renew my sons online, still not heard anything.

I do appreciate they will be busy though with renewals, mygers etc

 

[calderbear]

I reset my password and had a message on webmail telling me that they have linked it to my e mail when I press forgot password no email link reaches me ,I'm heading into the ticket office tomorrow.

Try entering your Rangers number without the preceding zeros, ie don't enter 00012345667.
Enter 12345667 instead

 

[brs1960]

Does anyone have an email address to contact the TO? Contacted them via the app on Saturday as it won’t allow me to renew my sons online, still not heard anything.

I do appreciate they will be busy though with renewals, mygers etc

I used contact@rangers.co.uk last week and got a reply within 24 hrs.....a follow up query was answered within 3 hours.

 

[DarthVader]

My sons ticket is on the auto renew 4 month direct debit. He's going from young adult to full paying adult.

The email stating the 4 payments and the dates has the young adult price.

I've been unable to renew his ST on line because it won't let me change to full adult. Which means I haven't been able to use SeatSub credit

Emailed the TO and been told the correct payments will be taken.

It's unacceptable to send an email with a payment schedule then take a different amount.

The email should have been correct, and I should have been able to renew it on line to use up seat sub credit.

Amateurish customer service and communications.

If you weren't emotionally attached, you'd take your custom elsewhere.

 

[Lisa52]

Cheers but I've reset my password using my Rangers number and it still says it

Im the same still having the issue.

 

[Ally’s Golden Boot]

I used contact@rangers.co.uk last week and got a reply within 24 hrs.....a follow up query was answered within 3 hours.

Thanks mate

 

[RH_2020]

I just renewed me and the boy (at least I think I did) and choose the 10 months credit option same as I always have, and have an email to say it’s all done but I don’t see anything regarding a credit agreement which I thought I had to sign in the past? Anyone else experience this?

 

[Gary185]

Anyone know with the roll out of this new ticket platform are they going to go digital for season tickets and matchday tickets

 

[Lisa52]

@EastEncBear @Stokeloyal @max @Lisa52 - see the above from @Arran Honey Pear regarding the 'no subscription to renew' message. @rangeral did I see you post you had this issue as well?

Iv just been to the ticket office & they said if it says no subscription found that means ur signed up to the auto renew payment plan over 4 months.

 

[Lyle2906]

Tried to renew season tickets for me and my boy yesterday still waiting on the email back to renew my password how long does it take I know people have got there straight away but not me?