si72
Well-Known Member
Calling ST holders part timers and not real fans says more about you than anybody else.
Real Madrid Tickets
- Thread starter Homelander
- Start date
Barrymoped
Well-Known Member
Totally agree on this one.
Im raging as I ticked every box going and got shafted. But it’s not other ST holders fault, it’s a huge feck up from Rangers TO.
The Livi game should be a straight ballot between every ST holder, it’s the only fair way to do it.
Is that you mental Ray?
Most other ticket offices would probably do this as its a simple resolution but i would put my house on ours just battening the hatches and not giving a f***. It’s never their fault
R
RobbenHood
Guest
That’s another aspect, the club have just alienated the ST holders that signed up to the friendlies scheme in good faith
Why should any of us rejoin in the future? The clubs just done themselves out of guaranteed income
Like, not being funny, the club could’ve sold a friendly ticket against Pollok juniors for £30 a pop and all the friendlies CCCS members are committed to buying them
Radio silence expected. They will never admit their mistake. Keep quiet and move along
Alex Venters
Well-Known Member
I'm in the same position.
I didn't tick any box for friendlies but got a ticket for Real Madrid. When I say "got a ticket" that's a little misleading because around 8 hrs of trying to purchase said ticket has been a feckin shambles. I've given up.
Brave13VVV
Well-Known Member
That’s exactly what will happen, usual story
my main question for @Greg Marshall is can you understand why so many people are unhappy here?
R
RobbenHood
Guest
“It was a system error”
“We’re really sorry”
“I totally empathise with those affected”
“Working hard to ensure it doesn’t happen again”
“Please be assured this won’t be the case for future ballots going forward”
Bla, bla, bla
They honestly won’t care. This is akin to old TC members missing out for a glamour euro tie because they’ve went to a qualifier against some Eastern European nobodies, whilst a non TC member gets Real in the group stages
RangersEasyOK
Well-Known Member
The last thing he said on his Twitter was ballots were ongoing, hours after emails had dropped for both games.
He’s trying to cover for a %^*& up, people would be more understanding if he admitted a mistake had been made and he will seek answers as to why it happened. Being the SLO for a club like ours is a tough gig but you can’t just sign off twitter and fans forums for a few days when people are asking questions
si72
Well-Known Member
Am quite happy to watch it in the comfort of my own home with a few beers but am not a real fan and just a part timer according to the poster Donald.
:shh:They did it with Celtic away tickets a few years back as well.
RoofeIsOnFire
Well-Known Member
Im assuming our SLO is sticking to twitter just now?
R
RobbenHood
Guest
I got Brighton and my 5 year old boy got Real
RoofeIsOnFire
Well-Known Member
Now that is peak Ticket Office.
Surprised he never got an away ticket to our CL qualifier
South Belfast Broxi
Well-Known Member
That is scandalous, they expect a 5 year old to look after himself?
MSF
Well-Known Member
This type of stuff is when fans need to hear from him.
But then again there isn’t much he can say bar “the club are a shambles”.
big_blue
Well-Known Member
That’s shocking and why the ballot should be scrapped and refunds given.
Do the ballot again only this time just allocate a seat to those that are lucky rather than having to select a stand only to find out there’s no tickets available and you have to start the process all over again.
Shambles.
R
RobbenHood
Guest
Another example of the joint up thinking that occurs in the ticket office
Got to wonder what the recruitment process is like; question 1) can you spell your name? No? Ok, you’ve got the job
Barisic
Well-Known Member
Yes ticked box at renewals. Got a ticket for Arsenal so probably took me out of Brighton and Madrid ballots.
RoofeIsOnFire
Well-Known Member
R
RobbenHood
Guest
That’ll be why then, makes more sense
That's just not right
The club do a lot of things well but the ticketing is something that seems beyond them. Add in a website that looks like £5 has been spent on it and it’s easy to see why supporters are getting fed up.
Nothing is ever easy as the website is so un user friendly and the communications from the club are a joke.
In terms of the SLO I can’t make up my mind if he is a victim of the club or if he is out his depth
Nothing is ever easy as the website is so un user friendly and the communications from the club are a joke.
In terms of the SLO I can’t make up my mind if he is a victim of the club or if he is out his depth
R
RobbenHood
Guest
See if I’m brutally honest, the SLO is a good guy doing an extremely difficult job under impossible circumstances at times
He’s not to blame for this mess and I’d hope no one directs their anger at him directly
However, that said, it’s his job to come on and explain how this mess has happened and what the club are going to do to sort it
The SLO is a fan like us so he’ll understand full well the frustrations. I honestly couldn’t do his job with some of the messages he gets. I’ve had debates with him about RSCs/mygers etc in the past but even though I don’t agree with him at times, I respect he’s trying his best
This wins the prize for Most Stupid Ticket Office Decision.
MK Bluenose
Well-Known Member
Got the mail saying I had Brighton ticket. Tried all day yesterday as I’m on hols and never got online. Got on this morning via link in email and says there needs to be a ‘1’ in my basket to buy...a ‘2’ to buy for RM...and there’s a feckin ‘0’ in both...suggesting to me they’ve already sold out Brighton? Anyone else get this?
And yet some people are still saying no mistake was made?
Come on, don't treat us like mugs.
RangersEasyOK
Well-Known Member
Ron Swanson will be along to tell us it was the fairest way
That was the example I was using, imagine firing tickets for Bury to folk that never signed up for them?!
Whole thing is laughable
Aye but that's not what I was replying to
My point was you can't just say ‘oh well we fucked up so we’ll give them livi tickets’ which was fairly clear from the post.
Brave13VVV
Well-Known Member
If he can’t understand this scenario then what chance does he have as an SLO
Untenable
Bluenose1979
Well-Known Member
This is one of the worst misreadings of a post yet on FF I reckon. Made a rip-roaring arse of it here and abused a fellow bear in the process. Surprised it's not resulted in a holiday quite honestly.
R
RobbenHood
Guest
I’m as pissed off as anyone mate but this isn’t his fault, he’s just the messenger here
He does a good job, his jobs hardly untenable because the clubs flung him under a bus?
djurgardenbear
Well-Known Member
Agreed.
It would have went a LONG way to say we know something has gone wrong here, we'll look into it. Instead it just seems to be constantly defending the club's position. "For clarity" is used to clarify something that is being misinterpreted, not when the club are doing a full 180. FWIW I don't think it's a Greg decision to defend everything the TO do...
Bluenose1979
Well-Known Member
See, quite honestly, I've always taken ballots as a straightforward luck-based thing and accepted that some you win, some you lose. Sometimes you get a few wins in a row, toher times feels like you're getting nothing for ages, but I'm okay with it on the basis everyone is in the hat equally who is eligible to be there.
In this case, folk won't necessarily agree with me, but I'd have happily accepted a fresh ballot amongst STH who ticked friendlies for each on the home friendlies. None of this "If you got a ticket for one game, you're out the ballot for the next one".
All those who ticked the box in a ballot for Arsenal, all in for Brighton and all in for RM (albeit it doesn't sound like a ballot was needed for this except for what was left once all who ticked the box got a ticket).
Of course some folk will get very lucky and others unlucky, but that's more an annoyance and something that's par for the course than actually implementing a system that tries to create a parity and ends up excluding those who opted in, gives tickets to those who didn't and even gives children tickets without an adult to accompany them.
Ballots will always have some punters unhappy, but they are what they are - luck of the draw.
In this case, folk won't necessarily agree with me, but I'd have happily accepted a fresh ballot amongst STH who ticked friendlies for each on the home friendlies. None of this "If you got a ticket for one game, you're out the ballot for the next one".
All those who ticked the box in a ballot for Arsenal, all in for Brighton and all in for RM (albeit it doesn't sound like a ballot was needed for this except for what was left once all who ticked the box got a ticket).
Of course some folk will get very lucky and others unlucky, but that's more an annoyance and something that's par for the course than actually implementing a system that tries to create a parity and ends up excluding those who opted in, gives tickets to those who didn't and even gives children tickets without an adult to accompany them.
Ballots will always have some punters unhappy, but they are what they are - luck of the draw.
Hey Folks - for anybody struggling to buy multiple (family) tickets. You need to select the tickets individually and update your basket each time. Select the Rangers number / name for each and update. Just bought our 4 for the kids and ourselves first time doing it this way.
BathgateBear
Well-Known Member
For all the strides the club has made on the pitch in the last few years, off it we’ve still miles to go.
R
RobbenHood
Guest
How’s it the luck of the draw if people got tickets for a game they didn’t sign up for?
Would they have taken the tickets if it was Pollok? Doubtful
Bluenose1979
Well-Known Member
I said people who ticked the box and were eligible.
grant1986
Well-Known Member
I don’t think that’s what he was saying. I think he meant the draw should be among those who ticked the box and that you shouldn’t be ruled out of a RM ticket if you got an Arsenal or Brighton ticket?
South Belfast Broxi
Well-Known Member
Ever since Mygers was launched he appears to be nothing more than a yes man especially in relation to that scheme. Seems Mygers has warped people at the club into some sort of alternate reality.
Bluenose1979
Well-Known Member
I thought it was clear enough when I said:
"but I'm okay with it on the basis everyone is in the hat equally who is eligible to be there.
In this case, folk won't necessarily agree with me, but I'd have happily accepted a fresh ballot amongst STH who ticked friendlies for each on the home friendlies. None of this "If you got a ticket for one game, you're out the ballot for the next one".
All those who ticked the box in a ballot for Arsenal, all in for Brighton and all in for RM (albeit it doesn't sound like a ballot was needed for this except for what was left once all who ticked the box got a ticket)."
