A guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculousWhen is this carry on going to end?Someone in my seat before me tonight with same seat number on ticket . I'm all home games so it's not as if I paid for it at last minute.
Happened to me twice last season, like you im cccs all home games. No idea how it can happen.When is this carry on going to end?Someone in my seat before me tonight with same seat number on ticket . I'm all home games so it's not as if I paid for it at last minute.
I remember reading that a paper ticket is proof of purchase so takes priority.Not the case now as I have email saying my seat is purchased for this game,row seat number etc.Whereas before you would only have your season ticket/card to show.A guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous
Aye it's shocking.We managed to squeeze in but shouldn't be our problem to fix out.It's a disgrace - and the fact that stewards seem to keep repeating that "paper tickets take responsibility over smart cards" line suggests it's some sort of official club policy we have on the issue?
I've saw several posters say a steward said the same thing to them over the past few weeks, so are the club doing this on purpose or what? It should not be happening, never mind having an official response like that.
A guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous
Club deck?When is this carry on going to end?Someone in my seat before me tonight with same seat number on ticket . I'm all home games so it's not as if I paid for it at last minute.
Copland FrontClub deck?
I told the steward he was but it didn’t matter. He either moved or he was out%^*& that. I wouldn't be moving.
Everyone around you would know you're a season ticket holder too.
I told the steward he was but it didn’t matter. He either moved or he was out
The same happened to two young lads in front of me.The Club need to get their act together regarding this.When is this carry on going to end?Someone in my seat before me tonight with same seat number on ticket . I'm all home games so it's not as if I paid for it at last minute.
Crazy.I told the steward he was but it didn’t matter. He either moved or he was out
The fact that ST holders who sign up to CCS or even just buy their own seat for Euro/Cup games get an email sent to them confirming their purchase is in theory a good idea (I always take a screenshot of my email just in case there are any problems and I can't get a wifi signal to show them my email) and that should always take precedence over a mistakenly sold paper ticket for YOUR SEAT!I remember reading that a paper ticket is proof of purchase so takes priority.Not the case now as I have email saying my seat is purchased for this game,row seat number etc.Whereas before you would only have your season ticket/card to show.
Show the email proving the card is active and refuse to moveA guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous
Also @Greg Marshall something needs done about this that’s a nonsense people are getting punted out their ST seats aA guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous
And when the steward says paper ticket takes priority, tell him to bring the stand manager to tell you your season ticket isn't valid.Show the email proving the card is active and refuse to move
Just a sidenote.You shouldn't need a connection to see your emails if they're already opened.The fact that ST holders who sign up to CCS or even just buy their own seat for Euro/Cup games get an email sent to them confirming their purchase is in theory a good idea (I always take a screenshot of my email just in case there are any problems and I can't get a wifi signal to show them my email) and that should always take precedence over a mistakenly sold paper ticket for YOUR SEAT!
I'm by nature a belt & braces man!Just a sidenote.You shouldn't need a connection to see your emails if they're already opened.
Me too.When I've had to use QR code I print it off as well.I'm by nature a belt & braces man!
That's just taking it TOO FAR!Me too.When I've had to use QR code I print it off as well.
Take take takeHappened to me last week in the club deck, have emailed the club about it but have had zero reply
That gets back to the importance of the confirmation email every ST holder gets sent to confirm their purchase.Experienced this tonight. Guy couldn’t get through the turnstile so heads off to speak to stewed. I take my seat (QR code) same guy appears 5 minutes after kick off claiming I’m in his seat.
He shows me his season ticket and it’s the seat I have bought a ticket for. But I know his season ticket didn’t let him through the turnstile so a steward must have let him in.
Conclusion - he’s not paid for his ticket and has chanced his arm OR his season ticket isn’t activated (moved to another section?).
Either way, I feel obliged to move cos he’s the season ticket holder. Spoke to a steward who suggested I sit in another empty seat but I’m not wanting to have to move when the rightful owner turns up so spend the first 25 minutes watching the game in front of the exit, before eventually taking a spare seat.
I don’t think it’s simply a club issue, it seems that there may be season ticket holders who’s smart cards aren’t activated and are getting let in despite this.
Funny I thought similar when I saw a guy at Spurs game basically bundle a couple from their seats shouting he always sits there.I thought maybe he hadn't activated his card.I didn't find out who if anyone was in the wrong.Experienced this tonight. Guy couldn’t get through the turnstile so heads off to speak to stewed. I take my seat (QR code) same guy appears 5 minutes after kick off claiming I’m in his seat.
He shows me his season ticket and it’s the seat I have bought a ticket for. But I know his season ticket didn’t let him through the turnstile so a steward must have let him in.
Conclusion - he’s not paid for his ticket and has chanced his arm OR his season ticket isn’t activated (moved to another section?).
Either way, I feel obliged to move cos he’s the season ticket holder. Spoke to a steward who suggested I sit in another empty seat but I’m not wanting to have to move when the rightful owner turns up so spend the first 25 minutes watching the game in front of the exit, before eventually taking a spare seat.
I don’t think it’s simply a club issue, it seems that there may be season ticket holders who’s smart cards aren’t activated and are getting let in despite this.
It’s not rocket science but it’s not an easy discussion to have 5 minutes into a Champions League qualifier in a rammed row.That gets back to the importance of the confirmation email every ST holder gets sent to confirm their purchase.
If the ST holder's card somehow isn't working he can show confirmation of his purchase, if he hasn't got that confirmation then he presumably hasn't actually bought his ticket (could be his payment was knocked back or he just didn't fill in his form correctly) in which case the paper ticket should take precedence.
It really isn't rocket science!
I agree but they're not necessarily part timers. For instance I'm normally club deck but was Govan rear for this one. No issues on my one at least.No way should part timers with paper ticket take priority over someone who sits there every game and if that's a policy its fucking retarded
The words "Go and take a f.u.ck to yourself" should used to the steward in that situation.A guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous
No sure I'd be moving for the steward to be honestA guy in front of me got punted from his seat 20 minutes into the game. The guys been a season ticket holder for a few years and he was raging, the Steward told him, “ paper tickets take priority over smart cards “. Fucking ridiculous