Oh shit @Greg Marshall now you’ve done it. Don’t be expecting an early night mate.
Cheers mate. Worked easy on the create an account linkSite has been completely revamped and it looks like they've launched the 'single login' thing.
Take note of this bit:
If you have an existing RangersTV account that was created before January 21st 2021, you should register a new Rangers Account here using the same email address that you use for RangersTV.
Looks like you need to go to that page and create a new Rangers Account using the same email you use for RangersTV. Or am I reading that wrong?
EDIT: OK, that's me done it and logged in successfully. I already had both a Rangers Account and a RangersTV Account. I had to click on the 'Create New Account' link and then enter my Forename and Surname and then enter the email address applicable to my RangersTV Account and the Password from my RangersTV Account. Got sent a Verify email (note - it went into Junk) with a link to click on to Verify. Was then asked to Login and did so successfully. Painless.
Post #92.Followed the process and it say's verify account by clicking this link, then it say's you have an email sent but i don't have an email, now I'm getting in a rage. And its not in junk box.
At least it worked with RTV....couldnt have handled this stress 7.30 on Wednesday night“Have you tried turning it off and then back on again” - copyright The IT Crowd..
The App isn’t working mate and won’t be until the new version is released later this week. Been documented in the various threads and in the Club news release.Reregistered, received the confirmation email, tried logging into the App and all I get is this message,
'status error message cannot start a customer session when using third party authentication'
I did it about an hour ago. No email as of yet to verify. Re-requested it but still nothing.
Still nothing two hours down the line. I’ll contact Greg on Twitter.Posts #115 and #116.
Thanks @Valley Bluenose I've obviously skimmed over that on the official site, but re reading the statement it does clearly state you should be able to log into the new Rangers TV website (which I can) and the new mobile app (which I can't) but don't see where it says it yet to be launched? I'll have another look.The App isn’t working mate and won’t be until the new version is released later this week. Been documented in the various threads and in the Club news release.
It’ll be really interesting to know what type of email account everyone that’s having issues are using.Oh shit @Greg Marshall now you’ve done it. Don’t be expecting an early night mate.
You *should* be fine. From the Club news release:I’ve registered and got the authorisation email. All sorted on that front.
I’m a season ticket holder, and not a RTV subscriber. I don’t have confidence that they will link my new registration to my season ticket access. Won’t find this out till the next game.
The joys. Previous experience suggests this won’t work.
Im getting exact same. My email address is correct aswell..Followed the process and it say's verify account by clicking this link, then it say's you have an email sent but i don't have an email, now I'm getting in a rage. And its not in junk box.
They’ve worded it really badly, making reference to the App twice:Thanks @Valley Bluenose I've obviously skimmed over that on the official site, but re reading the statement it does clearly state you should be able to log into the new Rangers TV website (which I can) and the new mobile app (which I can't) but don't see where it says it yet to be launched? I'll have another look.
Clear your cacheThis is annoying. Can't watch the Patterson interview or any video. I'm logged in using my old email address, it tells me my sub packages but when I press play on a video it asks me to subscribe. Feck.
Same budIv re-registered and its now saying, error can't log in as a 3rd party, any ideas?
They’ve worded it really badly, making reference to the App twice:
Users will be able to login to the Rangers.co.uk website, the RangersTV website and app and the soon to be released club app.
Maybe misinterpreting it but there’s loads of posts about no access via the App. I’ve done the Create New Account thing and can’t access the App. Just the website. I’m sure the App update will sort it.
Might not apply but a post from the SLO on the other thread:Followed the process and it say's verify account by clicking this link, then it say's you have an email sent but i don't have an email, now I'm getting in a rage. And its not in junk box.
Is it the app or website?Is anybody having problems logging into RTV? Tried on 2 different devices but having no joy at all
Clear your cache
Give rangerstvsupport@streamamg.com an email including what device and browser you are viewing onNae joy. Just cleared it, still the same issue. First image I what I see, second one shows that I have an active sub.
Out of interest, what macOS and Safari versions are you working with? RTV works fine for me on Catalina with Safari v14. I was helping a fellow Bear the other day and he was on Yosemite and Safari v10, and RTV would not work on that version of Safari.I’ve had nothing but problems with RTV, I’ve seen roughly half this years home games. I have re done today’s app and also pressed remember password as well, in theory I presume I should login easier? Also I have loaded Chrome yet again doing everything to try to watch a game, instead of using Safari, that RTV has problems with. I will take my sceptical hat off and hope to watch some games!
Will do, cheers.Give rangerstvsupport@streamamg.com an email including what device and browser you are viewing on
I’m not Twosignals mate but thought I’d let you know that I’m on High Sierra and Safari 13.1.2 and RTV is working perfectly on that for me.Out of interest, what macOS and Safari versions are you working with? RTV works fine for me on Catalina with Safari v14. I was helping a fellow Bear the other day and he was on Yosemite and Safari v10, and RTV would not work on that version of Safari.
See the other thread. SLO suggests clearing your cookies/cache and trying again. Others have recommended a restart of your device as well.Logged in but doesn't let me view some videos like inside Ibrox. Says i need to subscribe which i have paid the yearly subscription?
Check your junk that's where mine went toI did it about an hour ago. No email as of yet to verify. Re-requested it but still nothing.
I did get my email with a link to the news article outlining everything that needed to be done. It only came in at 1900hrs tonight right enough.Logging in to RTV via safari on ipad works. The existing RTV app no longer works. I would expect that the new app will be available from the apple app store before the match on Wednesday. Let’s hope so. For future changes, I would prefer that any new app would have been available and that RTV could email all of us explaining the changes necessary and to make it easy for us auld yins not too savvy with IT to have a re-launch method simple as 1,2, 3.
Telling me I've got an invalid email address.its defo the same one I've always usedIm getting exact same. My email address is correct aswell..
It worked fine when i logged in through the laptop.See the other thread. SLO suggests clearing your cookies/cache and trying again. Others have recommended a restart of your device as well.
Try changing your default browser to IE.Is anybody having problems logging into RTV? Tried on 2 different devices but having no joy at all
I managed to get sorted out as i sent a message to @Greg Marshall with my email address. He sorted my verification email out and i was good to go. I only had an issue with my verification email arriving. I had no invalid email issues.Telling me I've got an invalid email address.its defo the same one I've always used
The App isn’t working and won’t until the new update later this week.At least there's a little more notice in advance of Wednesday's game.
It didn't recognise my email address so I had to re-register. After re-registering, I can't sign into the app.
Don't ever change, RTV...
Cheers mateI managed to get sorted out as i sent a message to @Greg Marshall with my email address. He sorted my confirmation email out and i was good to go. I only had an issue with my verification email arriving. I had no invalid email issues.
The live.Rangers.co.uk website will automatically redirect you to the new location. If interested its:I know wed game is away so no rush, but how do we use our VST now? Just the same as we were doing thus far?