Well that’s different to most. No money taken would be a worry. Did you get confirmation of order?
Had this last night, checking bank for payment!Had one of those fear moments there until I remembered I’ve already paid for it.
Had me worried there but just checked and my money was taken at the time. If they haven't taken any money I suspect they haven't processed the order?
I'm going to check my bank again.
You should have got an email also from "Rangers Preorder". I'm trying to paste an image of what it looks like but it won't work :-(
Had to go back 3 pages to find it.£65.60 taken out middle of March.I'm going to have to get in touch with them as the email says £70.50 but there is nothing of that amount taken out.
I’ll probably email if nothing by the end of the week. No updates on the Shop app.
I've chosen until now to give them the benefit of the doubt given the circumstances they had to work under when taking on the contract initially, but I was on the shop at Ibrox last week and there was 1 of the orange training tops with the dots from the Unibet logo peeling off & 1 of the beanie bears on the shelves near the tills had the Rangers badge stitched on upside down. Nearly a year into the contract, these shouldn't be issues we are still having. Clearly no quality control being done.
Exact same reply I got on tuesday
Hang on, so you’re sending it back because the punter down the street got his a week or so before you? Cutting off your nose to spite your face if you ask me. Are you sure you ever wanted it in the first place mate?
Well yes and no. I don't mind people got it early. I do however don't like the fact that rather than admit they made a mistake they lied to me and said they only started getting posted from the 1st May. When I ordered it was for del on the 1st. When I was emailing I wasn't even offered an apology for it being later than advertised.
That’s fair enough. I still don’t get it though. You’ve chosen to send it back so, on a point of principle, you will stand to lose out because you will have to pay to return it. You are penalising only yourself. Bite the bullet and keep the shirt mate.
You're probably right. Just wish they said they were running late with the deliveries rather than lie about it. Don't understand why companies do that. My wife has talked me out of sending it back as well
Wear it with pride mate.
Don't be sending it back, be happy you have it eventually. Some of us are still waiting with no idea when ours will arrive. Getting ridiculous now. If they had started dispatching them on 1st May then could maybe give a bit of leeway getting 10000 out but they have been going out for nearly 3 weeks now and we are still waiting. Mines was ordered on the 7th March & I'm sure there's people who ordered after that date have received theirs.
I was the same came today, u will probably get it the morra even Saturday.
Why are you sending it back?
Exactly the same ,ordered within minutes of them going onsale, no email etc and nothing has arrived...yet on Wednesday morning I ordered the Orange Glasgow T shirt from Castore, and this morning they've sent me an email to say its being dispatched and on its way ..I just got mine.
I ordered it as soon as it went on sale , I did not receive a receipt / order acknowledged e-mail , however the money was taken from my bank account. I did not receive an order dispatched e-mail either , so I was getting a bit concerned but It has arrived.
So if any of you are experiencing the same lack of communication , don't worry !
I was at the shop on Monday to get one for my 7 year old. He was JS.
Answered further up the page mate. I changed my mind but wasn't really happy with the service.
Mine came via Royal Mail.
From 7th March >>
